Conversations

Conversations 1 - 20 of 73
Photo of Arnold Mo
Can I subscript to other extension's SMS event?
I have an urgent question about subscript to SMS message-store event. If I am an administrator, can I subscript to other extension's SMS ...
  • 1 me too
  • 1 reply
  • Question
Photo of Engineering API Access
Call recording format MP3 / WAV
I have had the call recording format changed from mp3 to wav.  It was explained that this is an account wide setting.  I am still getting...
  • 1 me too
  • 4 replies
  • Problem
Photo of Neil Bouvier
FaxOut slow
Fax API is very slow and appears to miss random pages.  A 5 page document may be received in random order and over the course of 3 hours.
  • 1 me too
  • 7 replies
  • Problem
Photo of Sneha Rao
some mobile numbers are only in 9 digit
hi...i have a issue...In my Ringcentral app i Can see mobile number with 10 digit...but in my PHP application some mobile numbers are onl...
  • 1 me too
  • 1 reply
  • Problem
Photo of Matt Spinks
Get MessageId from WebHook
We are in the process of integrating web hook functionality so our app will have NRT (near-real-time) displaying of data. We have the mec...
  • 1 me too
  • 2 replies
  • Question
Photo of Sami sam
App authorization problem
hi, i am trying to get my application authorized with ringcentral api everything is ok i get the access token from the server, but the ap...
  • 1 me too
  • 3 replies
  • Question
Photo of VanillaSoft .
Authorize URI for Different Users, Same Browser
I have integrated the RingCentral 3-legged OAuth flow in my application, but I am facing a problem. I am using the Official C# SDK. 1. U...
  • 1 me too
  • 5 replies
  • Question
Photo of Stefan
Unable to update meeting using Meetings API. Error: MET-109 [meeting_capacity] is not specified
We're developing a 3rd party integration using the Meetings REST API. All good and well with the exception of updating existing meetings....
  • 1 me too
  • 4 replies
  • Problem
Photo of Riley Clegg
Extension id in call log
I need to tie each phone call in the call log to the corresponding extension id. Currently there is no way to do that when I am querying ...
  • 1 me too
  • 2 replies
  • Question
Photo of SVRS DEV
Pull DNIS through API
Maybe I'm missing something, but I can't figure out how to pull the DNIS number from the API. Has anyone done this? Am I just missing the...
  • 1 me too
  • 3 replies
  • Question
Photo of AK
Where could i lookup my AccountID and ExtensionID
Here's one of our developers with a question on how to retrieve accountId and extensionId from your RingCentral account. ...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Michael Lowery
SUB-528 when creating webhook
getting the following error when trying to create a subscription { "errorCode": "SUB-528", "message": "[SubscriptionWebhook] applicatio...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of AIRS INC
show sender name instead of phone number
Hi, I send sms using java script sdk from company's main number. How do  I show my company name as sender name instead of company main ...
  • 1 me too
  • 1 reply
  • Question
Photo of AK
SMS FAQ
The Send SMS API allows you to send SMS from the RC number that you have logged in as. Here are the typical scenarios for “from” and “to...
  • 3 me toos
  • 6 replies
  • Question
  • Answered
Photo of James Boisseranc
app for printing to fax app with built in pdf converter
an app that works like a print driver to fax when I go to print a document like word or excel and uses built in pdf convertor in the bac...
  • 1 me too
  • 1 reply
  • Idea
Photo of LIU
Rest API - how to get notified when there's incoming call
I'm creating a browser app to use rest APIs. One critical feature is to show waiting calls. I tried to use subscription to get notified w...
  • 1 me too
  • 5 replies
  • Question
Photo of Arthur Corbin
FAX: SENT ITEMS missing?
I wanted to download a fax transmission I sent last year. But only the most recent sent items are now available. Is there a way to retrie...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ross Randall Recoter
I need a phone number tagging
I am planning to create an API to simply read phone numbers as humane as possible. I have a couple of phone numbers to work on. Had them...
  • 1 me too
  • 2 replies
  • Idea
Photo of James Williams
Invalid Client Error
Hi I keep getting the following response: Authorization: Basic ******************************Content-Type: application/x-www-form-urlenco...
  • 1 me too
  • 3 replies
  • Question
Photo of Matt Spinks
Is there a use case where a call goes through multiple legs, the call is recorded, AND a voicemail is created?
In the call log api, there is both a "message" section, and a "recording" section. I would like to know if the RingCentral framework supp...
  • 1 me too
  • 1 reply
  • Question