Conversations

Conversations 1 - 20 of 146
Photo of Kolawole Anderson
RingCentral V.9.0 Crashing With Incontact Pairing
Hello RingCentral, We currently have our Sales/CS agents running RingCentral v.9 & 8.4 with INContact integrated to track performance an...
  • 1 me too
  • 2 replies
  • Problem
Photo of Hardik Joshi
Getting "SendingFail" messageStatus when posting new fax message. what is the reason ?
Hi Team, When i am simply posting Fax message from sandbox account using API explorer. its goes to messageStatus "Queued" then after som...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jordan Seanor
Cannot Fetch Access Token
I have tried requesting the access token via both the Postman library found here: https://devcommunity.ringcentral.com/ringcentraldev/top...
  • 1 me too
  • 7 replies
  • Question
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of Devanand W
Explain Subscription API (Presence API)
I am trying to use Subscription API to get the call duration of the current ongoing call. But I didn't found much about this API in API E...
  • 1 me too
  • 6 replies
  • Question
Photo of Stephanie
How to make a call with Sandbox
I have a Sandbox account configured. I am trying to make an outbound call to see if my webhooks are working properly but cannot make one....
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of HootSuite App
How to Create an Event from the Glip Web Application
In response to 3amprogrammer on TWITTER: https://twitter.com/3amprogrammer/sta... @Glip can I create an event from my web app?
  • 1 me too
  • 2 replies
  • Question
Photo of Amit Dandawate
Webhook Setup Error: Refresh token has expired
Hello, I referred doc @ https://github.com/ringcentral/glip-botman/tree/bot-provisioner to create my bot, however I keep getting "Webhoo...
  • 1 me too
  • 2 replies
  • Question
Photo of Bhagyashree More
Resource Owner credentials are incomplete "Undefined index: username"
Hi Team I want to send text.I try this code for sending sms: <?php require('vendor/autoload.php'); use RingCentral\SDK\SDK; // Par...
  • 1 me too
  • 6 replies
  • Problem
Photo of Bhargava Deshpande
In order to call this API endpoint, application needs to have [Glip] permission
I am trying to create a basic chatbot in Glip using the BotKit. Whenever i send any message to my bot, i am getting the following error. ...
  • 1 me too
  • 3 replies
  • Question
Photo of Bhagyashree More
In glip won't able to search my glip
Hi Team My bot registered successfully but after that when i search in glip. It's not showing my-bot. Any one know how solve this problem. 
  • 1 me too
  • 1 reply
  • Problem
Photo of Bhagyashree More
Webhook Setup Error: Invalid resource owner credentials
Hi Team  I am getting "Webhook Setup Error: Invalid resource owner credentials " this error.Please help me out to solve this problem.
  • 1 me too
  • 3 replies
  • Problem
Photo of Robert Raj
Create webhook for receiving calls using Javascript sdk
HI all try create webhook for receiving calls using javascript sdk, but i got Error: Parameter [request] value is invalid This is my foll...
  • 1 me too
  • 3 replies
  • Question
Photo of Gaash Granot
call legs logic
what is the logic of the call legs? i mean - what's the rationale behind the creation of each leg? i need to download call recordings...
  • 1 me too
  • 2 replies
  • Question
Photo of Keith Stephens
adding call logs to sandbox
Hello All, I am new to RC and their sandbox and API's. I currently got my sandbox up and running, but now how do I get call logs into th...
  • 1 me too
  • 4 replies
  • Question
Photo of Evgeny S
Setup Sandbox data: Call Logs, etc.
Hello. I just created Sandbox account. And at the current moment the Call Log is empty. Also I'm unable to call myself, please check this...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Sumit Agarwal
OAuth authentication API
Hey, I am trying to get the access token and refresh token. I am sending the request using curl. I have followed all the steps written in...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Hardik Joshi
How can i create multiple phone number for each client ?
we basically need to implement fax services into our web based product(Made using c# and javascript) and we are having multiple customers...
  • 1 me too
  • 8 replies
  • Question
Photo of Jeff Secord
Best way to retrieve active calls without making request each second?
We need to create a monitor that will show any income calls in our extranet in live time.We were able to show active calls by using "/acc...
  • 1 me too
  • 6 replies
  • Question