Conversations

Photo of Andy Haas
Salesforce Omni Channel
So we are working with the RingCentral integration with Salesforce and we were looking to get the Omni Channel working inside Salesforce....
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  • 1 reply
  • Question
Photo of Devanand W
Explain Subscription API (Presence API)
I am trying to use Subscription API to get the call duration of the current ongoing call. But I didn't found much about this API in API E...
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  • 7 replies
  • Question
Photo of Andy Haas
Subscription for entire company presence data
I currently have set up a poll from RC to get the presence data every 20 seconds. Currently we are running into issues. I am moving over ...
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  • 4 replies
  • Question
Photo of Spring IT
Requesting presence for all extensions always returns "Offline"
I am needing to pull all presence details for all extensions, and according to the documentation, I should be able to do this without pro...
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  • 3 replies
  • Question
  • Answered
Photo of Andy Haas
RingCentral Web Widget integrated with Plantronics
I am using https://github.com/ringcentral/ringcentral-web-widget and I am looking to see if I can integrate the Plantronics headset into ...
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  • 2 replies
  • Question
Photo of Andy Haas
Update User Queue Agent Presence
I am trying to update the dndStatus for end users if they are not in the Q. So far I have this $curl_handle = curl_init(); curl_setopt($...
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  • 11 replies
  • Question