Conversations

Photo of Alec Dfour
Respond to web hook subscription creation "Internal Server Error. Consult RC Support."
Respond to web hook subscription creation { "message" : "Internal Server Error. Consult RC Support.", "eventId" : "6ebec6f8-667d-11e7...
  • 1 me too
  • 4 replies
  • Problem
Photo of Alec Dfour
400 Bad Request and "Invalid authorization code" in Code Flow Authentication
First day in production. First authentication was successful; second failed returning 400 and the following error { "error" : "invalid_g...
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  • 11 replies
  • Problem
  • In Progress
Photo of Alec Dfour
Unable to refresh subscription. error 404 and "errorCode" : "CMN-102"
Getting error 404 and { "errorCode" : "CMN-102", "message" : "Resource for parameter [subscriptionId] is not found", "errors" : [ {...
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  • 3 replies
  • Problem
Photo of Alec Dfour
Web hook no longer works for present events while in production.
We are in production for months. Today at 1.53PM presence hook is no longer being called.  Then I discover that subscription was not run...
  • 1 me too
  • 5 replies
  • Problem
Photo of Alec Dfour
WebHook notification no longer works
After successfully working for few days in the sandbox, my app stopped working.  My app uses PHP and cURL to call RC APIs and has both r...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Alec Dfour
Update Ringcental Online Account Portal adding new users and extensions.
I am trying to configure sandbox environment to match what we will have in production. I added several users and extensions.  I noticed...
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  • 5 replies
  • Problem
  • In Progress
Photo of Z Admin
Pub nub error when a notification comes using c# SDK
When trying to login using c# SDK we are receiving the below error, it was working couple of hours back. below is the error. Please help ...
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  • 2 replies
  • Problem
  • Solved