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Photo of Devanand W
Exception : "Mailbox has no permission to this action"
We are using ringcentral ringout call API for calling. But yesterday we saw this exception gets logged in Gibraltar for one of our user w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Brian Ladouceur
How to test Send SMS API in Sandbox testing.?
We have created an application on developer account. our application is under Sandbox.. we are facing issue at the API explore to test t...
  • 1 me too
  • 2 replies
  • Problem
Photo of Brian Ladouceur
How to get phone number from contact name using API?
Hi, How to get phone number from the contact name using API? If any way to get phone number from the my contact names? I want to send s...
  • 1 me too
  • 2 replies
  • Question
Photo of Ryan Ryan
Sending mutliple SMS and avoiding Request rate exceeded
I'm working with my coder on a script for sending SMS.  It is server-based and no user interaction.  The PHP script is performing the Aut...
  • 1 me too
  • 1 reply
  • Question
Photo of AK
How to send SMS from the Main Company Number
There are two scenarios to send and respond to SMS messages from the Main Company number: Scenario 1: Send and Respond using a single us...
  • 3 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Neil Bouvier
Does the API provide a callout voice menu (automated attendant)?
Use Case:  Appointment reminder.  "Press 1 if accepting, Press 2 if Cancel",... that sort of thing.
  • 1 me too
  • 1 reply
  • Question
Photo of Joseph Raja
Not able to authenticate, Password Mismatch Error coming
HiI am developing the Api to integrate ringcentral with my php application. But i am unable to authenticate it. The 2 legged authenticat...
  • 1 me too
  • 5 replies
  • Problem
Photo of Brian Ladouceur
How to get phone number from contact name using API?
Hi, How to get phone number from the contact name using API? If any way to get phone number from the my contact names? I want to send s...
  • 1 me too
  • 2 replies
  • Question
Photo of karthika cools
RIngOut Call Status issue
Team, From yesterday we are facing issue in RingOut Call Status API. After successful initiate a RingOut Call using RingCentral JS SDK w...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rory McDowell
How to actually download/link to voicemail message from message-store
I'm calling the message-store endpoint and see the attachment URI, but when I attempt to view or download the file, it's binary data, and...
  • 2 me toos
  • 2 replies
  • Question
Photo of e-Emphasys EET
Is there any way to check sent fax Log.
Is there any way to check Fax Log other than quering the Message id that we get in the response. Any notification for fax failure? I ha...
  • 1 me too
  • 6 replies
  • Question
Photo of April Beckett
Processing TIFF Attachments in RingCentral using NodeJS
I have a program written in Node using the "RingCentral" package, the program downloads faxes sent to a RingCentral account. When the fax...
  • 1 me too
  • 4 replies
  • Question
Photo of ROBINS
Call Log - ServiceTemporary Unavailable
I have a project using the RingCentral .Net SDK to access RingCentral call logs by extension and store them in SQL Server for custom repo...
  • 1 me too
  • 3 replies
  • Problem
Photo of cris prado
RingCentral Desktop App Integration on SuiteCrm
I have a problem on how to integrate the RingCentral desktop app to my CRM via web click to dial, connect them to easily dial them. I ju...
  • 2 me toos
  • 3 replies
  • Problem
  • Not a Problem
Photo of John Wang
Attention: WebRTC SDK users - please upgrade to v0.4.1
Problem The latest version of Google Chrome, version 57, has introduced a change that causes older versions of RingCentral WebRTC SDK to...
  • 1 me too
  • 0 replies
  • Problem