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Photo of AIRS INC
Check SMS history
Hi , I have integrated the JavaScript SDK for do call and SMS. Currently my application is in production mode. My question is, How to c...
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  • 1 reply
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  • Answered
Photo of AIRS INC
400 bad request on send SMS
Hi Support I'm using javascript SDK for send SMS feature and app is under development mode. I'm getting 400 bad request when I post requ...
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  • 4 replies
  • Problem
Photo of Eddie Valdivia
Ring Central - Salesforce Lightning custom object support
We need to integrate Ring Central with our new Salesforce Lightning platform and based on the documentation provided on success.ringcenta...
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  • 1 reply
  • Question
Photo of AIRS INC
Access token corrupted in SMS API
Hi Ringcentral, I use Ring central SMS API in PHP. I got message "Access token corrupted" when I try to send SMS. I searched for this ...
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  • 1 reply
  • Problem
Photo of Sachal Malick
OAuth Authentication Code Flow: change variable name in authenticated response URL containing code from "code" to something else
I am building a RingCentral application on a server that for security purposes will not take any POST/GET variables other than a specifie...
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  • 2 replies
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  • Answered
Photo of Hadi Moghisi
subscription presence stopped working after couple of hours, sometimes after couple of days, I still can make a call but no presence.
Hello, I am working on the sdk for few months and I have the following issue: subscription presence stopped working after couple of hours...
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  • 2 replies
  • Problem
Photo of sprout system2
Id = 8, Status = WaitingForActivation, Method = "{null}", Result = "{Not yet computed}"
When i try to get access token getting this issue. I'm using below code: RestClient rc = null;             if (!string.IsNullOrWhiteSpa...
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  • 4 replies
  • Problem
Photo of Dev Juiced
How to get Incoming call information like phone number of the person called and the extension it was answered?
Hello , We are new to RingCentral. We are trying to get incoming call information with the extension the call is answered immediately (r...
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  • 1 reply
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Photo of Brandon Hein
Ringout on behalf of user not appearing in presence
Hi. I'm new to developing. The more and more I work with the ring central platform apis the more and more my confidence grows. So thank y...
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  • 5 replies
  • Question
Photo of Guilherme Diego
Ring Central problems with inbound events
Hey guys, so let me share an issue we have encountered with our RingCentral customer. A month ago a customer reached out with a problem r...
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  • 1 reply
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Photo of Neil Bouvier
Over 80 API Calls in Sandbox, yet I cannot apply for Production due to "Your app hasn't made any API calls in Sandbox yet."
I'm failing on API Calls and "Exercise all requested permissions".  Any ideas?
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  • 8 replies
  • Problem
Photo of Sean Hopwood
How to get a popup with the Callee information from SuiteCRM, when someone calls the agent
I want to get caller information from SuiteCRM based on the number calling to the agent. Can I do it, please guide me through it.
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  • 2 replies
  • Question
Photo of Richard Jovanovic
fax with email
Does fax with email work in sandbox? I'm trying to test the services.
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  • 1 reply
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  • Answered
Photo of Trent Gray
Add button on Webpage (mobile only) to have visitor send text message to a cell phone
I want to be able to use RingCentral to put a button on the Mobile Version Only of my website and when the visitor clicks the button it w...
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  • 2 replies
  • Question
Photo of e-Emphasys EET
Cover Page Removal
Can we remove the Cover Page from Ringcentral API via code or some setting.
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  • 1 reply
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  • Answered