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Photo of Sagar Tanti
SIP/2.0 500 Internal Server Error when making voice call
when ever i make call using demo project provided by Ring central to make a voice call.the receiver device gets the call , it rings but g...
  • 1 me too
  • 0 replies
  • Question
Photo of Bonnie Schmiesing
Ringout is working under low traffic but fails under load.
The symptoms of the problem seem like we are hitting a rate limit but there is no rate limit exceeded warning.The calls are placed with t...
  • 1 me too
  • 1 reply
  • Problem
Photo of lawrence thaler
Multi tenant issue for web app
We are getting the following error: Got logged in but it looks ok, here is the error we get Failed to execute 'postMessage' on 'DOMW...
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  • 1 reply
  • Problem
Photo of Allan Farinas
TokenInvalid: OAU-213 (Token not found)
I have an application that downloads recordings using the ruby sdk. I am unable to download any recordings and get an error: OAU-213 (Tok...
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  • 2 replies
  • Question
Photo of API Extension DO NOT DELETE
PHP SDK cannot create new contacts
We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.When I tr...
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  • 2 replies
  • Problem
Photo of Global IT API
Making a call to the sandbox from softphone
Hello, I have my sandbox setup and I have 2 users the admin and a test user.  How do I make a call to my test user in the sandbox from th...
  • 1 me too
  • 2 replies
  • Question
Photo of Arnold Mo
Can I subscript to other extension's SMS event?
I have an urgent question about subscript to SMS message-store event. If I am an administrator, can I subscript to other extension's SMS ...
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  • 2 replies
  • Question
Photo of Global IT API
Call logs ExtensionCallLogResponse to datatable
Hello All,I am using C# language and using the ringcentrals c# nuget package.I am currently retuning Inbound call using:ExtensionCallLogR...
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  • 1 reply
  • Question
Photo of suganthavanan t
How to integrate NetSuite to RingCentral?
How to integrate NetSuite to RingCentral? I Need Explanation in detail.
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Alan
incoming fax shows partial receive status and faxing is very slow
I am using the C sharp client sdk to send faxes through the production environment. Everything seems to be working as it should, except w...
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  • 2 replies
  • Problem
Photo of Sarang Farhangi
ASP.Net- C# sample code to FAX PDF documents
I am new to FAX sending using ringcentral .I got the above error message while working with the code. I added the below line to web confi...
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  • 2 replies
  • Question
Photo of Charles Zink
Uploading a custom user greeting (PHP)
Has anyone been able to upload a custom user greeting using the PHP library? I'm getting back 415 Unsupported Media Type for both MP3 and...
  • 1 me too
  • 4 replies
  • Question
Photo of Adam Antoszewski
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK?
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK? We have an inhouse application which ...
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  • 8 replies
  • Question
Photo of Brandon Hein
'Auto answer sip calls' - enhancement idea
I've been messing around with some preferences on the polycom vx410 phone. And discoverred the 'auto answer sip calls' feature. I flipped...
  • 2 me toos
  • 1 reply
  • Idea
Photo of VanillaSoft .
Authorize URI for Different Users, Same Browser
I have integrated the RingCentral 3-legged OAuth flow in my application, but I am facing a problem. I am using the Official C# SDK. 1. U...
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  • 6 replies
  • Question