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Getting Started

Conversations

Conversations 1 - 15 of 37
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
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  • 3 replies
  • Problem
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
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  • 1 reply
  • Problem
Photo of Giancarlo Cunis
Getting cURL error 56: Received HTTP code 405 from proxy after CONNECT
Getting the error below.  Getting a connection and it shows up as error on the dashboard.  Use the tutorial code examples but does not au...
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  • 2 replies
  • Problem
Photo of Tayyab Sajjad
Exchange Code to Token Failed
This is my Code for getting token. $code=$_REQUEST['code']; $APPKEY="u8hj81KeQ9uQDyA1PBTTgw"; $req='https://platform.devtest.ringcentral....
  • 1 me too
  • 4 replies
  • Problem
Photo of DEW
C# Authorization 400 - Bad Request
I'm using the latest official C# SDK in a new ASP.NET Core 2.0 web application.  Although the SDK isn't built to the same target framewor...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of API Extension DO NOT DELETE
Facing a issue in calling the specified forward number
Hello, We have integrated RingCentral ringout API in our application. To make a call we are using "Call" Command with cmd, from, to, pr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Romina D
RingCentral authentication returns Error Code OAU-153.
Hello, I am using the sdk 'ringcentral_sdk'Can anyone help me understand what I am doing wrong here? I have attached a screenshot of my ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Arun Patro
Dialer not loading
I was using the Ring Central Call app from app Exchange in my salesforce, after following  all steps for integration the when i check for...
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  • 1 reply
  • Problem
Photo of Bhagyashree More
WebHook is not reachable
Hello Team  I am getting this "WebHook is not reachable" error. I hit index.php from cmd at that time its showing this msg. Even I catch ...
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  • 1 reply
  • Problem
Photo of Rishwanth Dev
Validation Token is not returned when creating a subscription webhook
$filter = array( '/restapi/v1.0/account/~/extension', ); ...
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  • 2 replies
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  • Solved
Photo of Hack
Issue with using Alexa as Personal RingCentral Messaging Assistant
I have followed the post by Phong Vu for Turning Alexa into Your Personal Messaging Assistant.  When I invoke the skill Alexa says "Unfor...
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  • 2 replies
  • Problem
Photo of Don
Removal of early/double SIP 200 OK (False Answer Supervision) for RC users
Hello, I'm trying to get rid of the SIP 200 OK that gets presented whenever a Ring Central DID is dialed. I should not be seeing a 200 OK...
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  • 1 reply
  • Problem
Photo of THOMPSON
graduation requirements issue
Hi, My sandbox is a little bit broken, in that I cannot make calls. RingCentral support used remote desktop to check this, accepted ther...
  • 1 me too
  • 3 replies
  • Problem
Photo of PHILIPS
Incoming phone calls are not creating tickets in Zendesk
We've been working with RingCentral for a little over 3 months. RingCentral has never created a new Zendesk ticket when an incoming call ...
  • 1 me too
  • 2 replies
  • Problem
Photo of laura sullivan
Dissatisfied customer
We are not fulling functioning and have not been able to get our #'s ported over. It has been going on now for 3 months The techs have fi...
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  • 3 replies
  • Problem