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Photo of adam hager
integrate IVR with self hosted Web API
We are looking to customize an IVR and then, based on options selected, having RingCentral make a Web API call to an API we build and hos...
  • 1 me too
  • 1 reply
  • Question
Photo of Nash Pillsbury
How can we go about integrating taxicaller dispatch application with RingCentral?
Taxicaller dispatch application: Cloud based dispatch system for a taxi service. We need this to use Voip to allow caller ID to work with...
  • 1 me too
  • 1 reply
  • Question
Photo of Hack
Issue with using Alexa as Personal RingCentral Messaging Assistant
I have followed the post by Phong Vu for Turning Alexa into Your Personal Messaging Assistant.  When I invoke the skill Alexa says "Unfor...
  • 1 me too
  • 2 replies
  • Problem
Photo of Keith Stephens
C# get names and call count from call logs
I got a c# web app, which I am now getting call logs returned to me but how do I loop through the results and just get the name of the pe...
  • 1 me too
  • 1 reply
  • Question
Photo of Keith Stephens
C# get call logs
I have a sanbox set up, and I have 2 call logs in it both are missed calls, but I don't think that matters in my case. What I want to do...
  • 1 me too
  • 1 reply
  • Question
Photo of Keith Stephens
adding call logs to sandbox
Hello All, I am new to RC and their sandbox and API's. I currently got my sandbox up and running, but now how do I get call logs into th...
  • 1 me too
  • 4 replies
  • Question
Photo of Evgeny S
Setup Sandbox data: Call Logs, etc.
Hello. I just created Sandbox account. And at the current moment the Call Log is empty. Also I'm unable to call myself, please check this...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Keith Stephens
C# with RC Api login error
Hello All, I am trying to create a C# web application using RC API's for C#. In my page_load method I try to log into RC using their tuto...
  • 1 me too
  • 1 reply
  • Question
Photo of Don
Removal of early/double SIP 200 OK (False Answer Supervision) for RC users
Hello, I'm trying to get rid of the SIP 200 OK that gets presented whenever a Ring Central DID is dialed. I should not be seeing a 200 OK...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sagar Patel
Not able to get token from ringcentral api error "Unauthorized for this grant type"
using RingCentralSDK I am not able to get token. when ever i try to authorize it gives error "Unauthorized for this grant type" here i...
  • 1 me too
  • 6 replies
  • Question
Photo of THOMPSON
graduation requirements issue
Hi, My sandbox is a little bit broken, in that I cannot make calls. RingCentral support used remote desktop to check this, accepted ther...
  • 1 me too
  • 3 replies
  • Problem
Photo of YG Tech
How to pull call logs with an API
I need to get RC call logs in a csv format every 15 minutes or less to my CRM can someone help with this?
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of PHILIPS
Incoming phone calls are not creating tickets in Zendesk
We've been working with RingCentral for a little over 3 months. RingCentral has never created a new Zendesk ticket when an incoming call ...
  • 1 me too
  • 2 replies
  • Problem
Photo of laura sullivan
Dissatisfied customer
We are not fulling functioning and have not been able to get our #'s ported over. It has been going on now for 3 months The techs have fi...
  • 1 me too
  • 3 replies
  • Problem
Photo of AK
Where could i lookup my AccountID and ExtensionID
Here's one of our developers with a question on how to retrieve accountId and extensionId from your RingCentral account. ...
  • 1 me too
  • 7 replies
  • Question
  • Answered