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Environment (Sandbox, Gateway)

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Photo of GOODRICH
Texting... One number all extensions
I need all texts coming to my main number to be seen by all extensions and not just the operator extension. 
  • 1 me too
  • 0 replies
  • Problem
Photo of PATEL
Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.
Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.
  • 1 me too
  • 2 replies
  • Question
Photo of Venkatesa Prasanna
Sending Fax using different extension
Right now, we able to sent fax using single extension.Could you please share us link that sending fax using different extension. Thanks ...
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  • 1 reply
  • Question
Photo of Jatin Barot
How to change Incoming pop up with Contact person Name from our DB?
Hello Support,for an incoming call are we doing a screen pop if the phone number matches a contact's phone number?Also we need to be able...
  • 1 me too
  • 4 replies
  • Idea
Photo of AK
How to add Users / Extensions to https://service.devtest.ringcentral.com for developing apps in Sandbox Environment
I saw this question being asked in a customer email thread and wanted to share it to help benefit all our developers... How do I add Use...
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  • 4 replies
  • Question
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
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  • 3 replies
  • Problem
Photo of Rishwanth Dev
Validation Token is not returned when creating a subscription webhook
$filter = array( '/restapi/v1.0/account/~/extension', ); ...
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  • 2 replies
  • Problem
  • Solved
Photo of Sean S
ringout chinese phone is not working
  I am in china   so I want to use the API to implement the  function  like RingMe curl --request POST \ --url 'https://platform.devte...
  • 1 me too
  • 10 replies
  • Question
Photo of Ee Shan Sim
How can I get my App enabled for multiple Brands?
We are getting an error when a non-US user tries to authorize against our client. Error message is OAU-233: The client doesn't support us...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sidney Sokoloff
Salesforce- Logs everything as a task! Please help.
Hello. I have properly implemented the Salesforce integration. When I log notes from a call it logs as a task, and this is a problem as ...
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  • 3 replies
  • Question
Photo of Calvin
Is it possible to use Sandbox account with iOS app?
I have a new sandbox account and am wanting to know if it's possible to use that account in the iOS app?
  • 1 me too
  • 4 replies
  • Question
Photo of Gregory Ewing
Encrypting RingCentral SMS messages to external mobile devices
I want to know whether RingCentral has plans or is aware if a way to encrypt messages that travel to/from external mobile devices.  This ...
  • 1 me too
  • 2 replies
  • Idea
Photo of sharmilan A
Embeddable widget mostly not loaded the telephone number, when clicking the CRM contact tp number
When click on the phone number anywhere on the website should load the tp number in the widget. But it works for some time and often not ...
  • 1 me too
  • 1 reply
  • Idea
Photo of sharmilan A
Embeddable widget Inbound call callback text message not send to the caller
In the Embeddable widget, there is a facility to send a message as a callback message for Inbound calls. but caller not getting any message.
  • 1 me too
  • 3 replies
  • Problem
Photo of Precision Weather Forecasting
Is it possible to adjust on the fly where to route specific incoming caller ID’s
We have a list of several hundred numbers from which our clients call from (i.e. their caller ID). We want to provide the RingCentral s...
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  • 1 reply
  • Question