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Environment (Sandbox, Gateway)

Conversations

Conversations 1 - 15 of 96
Photo of Ashok Gupta
Resource for parameter [extensionId] is not found
Hi,i am facing issue on getting sms,voicemail and missed call notification it gives out error response "Resource for parameter [extension...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nibu Eapen
In order to call this API endpoint, user needs to have [ReadPersonalContacts] permission for requested resource.
I'm getting this error while trying to retrieve contacts of each extension'sException: In order to call this API endpoint, user needs to ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
  • 1 me too
  • 4 replies
  • Problem
Photo of Ashok Gupta
rate limit exceed
hi, I am facing issue of rate limit exceed. actually i have created an application which is already on production. all function was goin...
  • 1 me too
  • 4 replies
  • Problem
Photo of Nick Buchanan
Embedded Voice oauth error
Following yesterdays webinar on Embedded Voice, I am trying to integrate this into our CRM. I have created test page with  a copy of the ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
  • 1 me too
  • 2 replies
  • Problem
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Thuy Nguyen
User needs to have [OrganizeConference] permission for requested resource.
When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I go...
  • 1 me too
  • 4 replies
  • Problem
Photo of Admin (CC) RPS
how to add phone numbers to users and department in Sandbox?
I am unable to add department number and Phone numbers to users and group in sand box, i have a existing ringcentral enterprise account w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
  • 1 me too
  • 1 reply
  • Problem
Photo of Admin (CC) RPS
EditAccounts Permission
When i tried to do Adds and/or removes multiple call queue members it is showing "In order to call this API endpoint, application needs t...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Giancarlo Cunis
Getting cURL error 56: Received HTTP code 405 from proxy after CONNECT
Getting the error below.  Getting a connection and it shows up as error on the dashboard.  Use the tutorial code examples but does not au...
  • 1 me too
  • 2 replies
  • Problem
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 21 replies
  • Problem
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of Scott Malinoski
Not receiving SMS message recently
Good afternoon, We have integrated with the sandbox environment and receiving text messages no problem for the past few months.  Since th...
  • 1 me too
  • 1 reply
  • Problem
  • Solved