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Environment (Sandbox, Gateway)

Conversations

Photo of Jatin Barot
How to change Incoming pop up with Contact person Name from our DB?
Hello Support,for an incoming call are we doing a screen pop if the phone number matches a contact's phone number?Also we need to be able...
  • 1 me too
  • 4 replies
  • Idea
Photo of Gregory Ewing
Encrypting RingCentral SMS messages to external mobile devices
I want to know whether RingCentral has plans or is aware if a way to encrypt messages that travel to/from external mobile devices.  This ...
  • 1 me too
  • 2 replies
  • Idea
Photo of sharmilan A
Embeddable widget mostly not loaded the telephone number, when clicking the CRM contact tp number
When click on the phone number anywhere on the website should load the tp number in the widget. But it works for some time and often not ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Dave McGowan
Voicemail Drop Solution
Has anyone had success integrating a solution to drop pre-recorded voicemails?
  • 5 me toos
  • 17 replies
  • Idea
  • Under Consideration
Photo of sharmilan A
Crm integration
I am using adapter way integration to our CRM,Often log-in failed immediately but after some time tries logged in fine. Can you suggest a...
  • 1 me too
  • 2 replies
  • Idea
Photo of Andrew Woolhouse
Warm and cold transfers between mobile app users
We use only use mobile devices and the auto-receptionist to advise all callers that we record all calls. The problem we have is when we ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Gordon Hu
RingCentral Salesforce Integration Idea - Premium Support Line
Hello everyone, We are thinking of spin up a new phone number for VIP customers. We use Salesfore internally. We would like to see if th...
  • 1 me too
  • 0 replies
  • Idea
Photo of Chais Meyer
New Features (For Softphone App): SMS Not Read Until Replied & Sort Order In The Text Section of Softphone App
Idea #1) SMS Not Read Until Replied I'd love to see your softphone app (we use the OSX version) to have a feature where we can not allow...
  • 1 me too
  • 2 replies
  • Idea
Photo of Ross Randall Recoter
I need a phone number tagging
I am planning to create an API to simply read phone numbers as humane as possible. I have a couple of phone numbers to work on. Had them...
  • 1 me too
  • 2 replies
  • Idea
Photo of VB
Understanding REST Headers and Parameters for RingCentral APIs and avoiding HTTP 429 throttling error
Headers are the true metadata of an API transaction request. In general, the header fields start on the second line of a message, after t...
  • VB, 3 years ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Sajed Khan
BCDR - Business Continuity/Disaster Recovery
Hello, Does Ring Central have any projects in the roadmap to allow sending emergency notifications to employees in response to a crisis ...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Aldrine Mark
Goldmine integration
please integrate GOLDMINE.
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned