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Environment (Sandbox, Gateway)

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Conversations 121 - 135 of 199
Photo of Grant Botma
Reset Sandbox Password
Hi - I'm trying to reset my sandbox account password, and I can't answer the security question correctly. Can you please let me know how ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Benjamin Dean
Unable to login via softphone
While trying to test a solution for a customer's answer today, I discovered that I was unable to login via my RingCentral Softphone on Ma...
  • 1 me too
  • 2 replies
  • Article
Photo of Akif Akif
How to place a successfull ringout ?
Hello I am developing a chrome extension, from where trying to perform a outbound ringout using sandbox account.I have added 2 direct nu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kobie Williams
When I call my direct line I get the message prompt "Mailbox is full" then it hangs up.
When I call my direct line I get the message prompt  "Mailbox is full" then it hangs up although in my Sandbox all messages have been del...
  • 1 me too
  • 7 replies
  • Problem
Photo of Bruce Buttles
SMS API for sending text to customers
I am new to the RingCentral developer API so forgive me if this is too basic. I want to use the RingCentral API to sent out-bound SMS to ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Devanand W
Ringcentral API to stream phone recording
I would like to play the phone recording whenever user clicks on 'Play' button in C# using ringcentral API. Can anyone please suggest how...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of e-Emphasys EET
Graduated to production
The api requests excced 20 successful calls , but still the Apply For production is not active. Can you please help.
  • 1 me too
  • 1 reply
  • Problem
Photo of Suhorukhov Yuriy
OAU-234:The client is not available for account
Hi everyone, I am testing the webapp on localhost, I have set the basic authentication code with javascript SDK that was working fine unt...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Shauna Minning
How long does it take to "graduate" a sandbox app to production? Can we have a sandbox that does not point to production following that?
We have read that we will need to have our sandox account "graduated" to production, and that it might take a few days for RingCentral to...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of e-Emphasys EET
International calling disabled issue
I have an Api for sending FAX. I have enabled the International calling on the the web portal and also for the users. The fax gets sent...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Don Klayman
Softphone texts but won't call out with message about Call/Caller/Callee Status in progress
I have a sandbox where I can text out and receive calls but I can't place calls.  This has nothing to do with code as I'm just trying to ...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Surjit Singh
please help for fax
Exception: Unauthorized for this grant type SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/oauth/token Response text:...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Matt Spinks
Developer api account tied to an active RingCentral account
I signed up for a developer api account last year. In doing so, at the time, I had to create an active, paid RingCentral account to attac...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Devanand W
What is the API method for 'Internal Messages' permission?
I am writing a C# class which will contain all the API methods for ringcentral API's. I need API method for 'Internal Messages' permissio...
  • 1 me too
  • 2 replies
  • Question
Photo of Chris Everling
Default answer to "What is your childhood nickname?"
What is the default answer to "What is your childhood nickname?" for password reset?
  • 1 me too
  • 1 reply
  • Question