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Environment (Sandbox, Gateway)

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Photo of Daniel Ferrara
Access Call Recordings through SalesForce
Dear Developer, Unable to play recording permission error in Salesforce, As a manager they should be able to play the call recording att...
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  • 1 reply
  • Question
Photo of Anshul Goyal
Setup RingCentral to send-sms, receive IVR call notifications
Hi, I am trying to use RingCentral APIs to send SMS messages and listen to IVR notifications. I have been able to get auth-token from A...
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  • 1 reply
  • Question
Photo of Grant Botma
App Versioning & Sandbox Requests
I attempted to change one of the OAuth Redirect URIs in a production application and came to find that this is considered a 'breaking cha...
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  • 2 replies
  • Problem
Photo of TT
How to add a direct number before using RingCentral for Desktop (Softphone) to test my App?
Before you can test your integrated app to make or receive calls you need to add a direct phone number to your RingCentral for desktop ap...
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  • 2 replies
  • Question
  • Doesn't Need an Answer
Photo of Grant Botma
Change OAuth Redirect URI in Production
Hi There - I asked a similar question yesterday and reached out to dev support. Sorry to flood the forum with questions, but we're tryin...
  • 1 me too
  • 1 reply
  • Problem
Photo of Lee Bennett
Connecting Via the API (Through PHP)
Hi All. New to Ring Central and in the process of getting our house in order to test and trial the PHP API. I know the guide is not full...
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  • 3 replies
  • Question
Photo of Jocab
HTTP Status Code: NotFound
Hi, developers i am authenticating my web server application using the code below in c#                  string AppKey = "my app key"; ...
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  • 4 replies
  • Question
  • Answered
Photo of Comiere Healthcare
status 403, [OutboundSMS] permission required
it works in sandbox for sms: Receipt(status=200, response={  "uri" : "https://platform.devtest.ringcentral.com/restapi/v1.0/account/66515...
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  • 4 replies
  • Problem
  • Not a Problem
Photo of Comiere Healthcare
Can't SMS
We integrated ringcentral API to our Java backend application to send Fax and SMS. We are getting error when try to send SMS
  • 1 me too
  • 4 replies
  • Question
Photo of Rishwanth Dev
Graduation SubscriptionWebhook permission status is always in red after running running nodejs sample
I cloned and run as per docs  Graduation permission SubscriptionWebhook is in red only > ringcentral-subscription-basics>npm start> rin...
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  • 3 replies
  • Problem
Photo of e-Emphasys EET
Prod Version Error
Rendering Failed on sending fax to any numbers on production version.
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of Outbound Fax
How to create individual Sandbox account for each user account?
I need help in creating separate sandbox accounts for each user account. While logged in with one of my user account I can't see any opti...
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  • 1 reply
  • Question
  • Answered
Photo of Julian Molina-Goni
What gets checked out when I "Apply for Production" ?
My sandbox account has all 3 check marks green and I am ready to press the Apply for Production button. What will you be checking to see ...
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  • 2 replies
  • Question
Photo of Jareth Thomas
Vtiger Integration
Within my CRM which is called Vtiger there is built in PBXManager. It requires some information to connect  I would like to integrate ...
  • 3 me toos
  • 7 replies
  • Question
  • Answered
Photo of AK
Setup in the Sandbox Environment
Below is the information on getting you started on the Sandbox Environment. 1) Sandbox Environment User Credentials If you are on Sandb...
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  • 11 replies
  • Article