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Environment (Sandbox, Gateway)

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Facing a issue in calling the specified forward number
Hello, We have integrated RingCentral ringout API in our application. To make a call we are using "Call" Command with cmd, from, to, pr...
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  • 2 replies
  • Problem
Photo of Mg
Glip bot in multiple companies / glip instances?
I have the following use case: * A user from glip (it could be any glip) needs to be able to interact with 'our app'. * Our app needs to...
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  • 4 replies
  • Question
Photo of Mg
Webhook Verification Failed
I'm trying to 'verify' a webhook URL and it doesn't seem to work.  I'm using ngrok I verified with hurl.it that my response contains the...
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  • 2 replies
  • Problem
  • Solved
Photo of Sami sam
SMS 403 error
I am testing sending a SMS and each time I get a 403 error although I have authorization from the client account. Is it an account limita...
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  • 4 replies
  • Question
Photo of Sekar Perumal
How to enable call recording in Sandbox environment
Hi, I want to retrieve call logs and call records. For that i have given permission to Read Call Logs and Read Call Recordings. But in ...
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  • 2 replies
  • Question
Photo of Sneha Rao
some mobile numbers are only in 9 digit
hi...i have a issue...In my Ringcentral app i Can see mobile number with 10 digit...but in my PHP application some mobile numbers are onl...
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  • 1 reply
  • Problem
Photo of Shreyas Vathul
Hubot on Heroku integrated with Glip
I am using the hubot-glip adapter to build a chatbot. Based on tutorials provided on hubot and https://github.com/tylerlong/hubot-glip, I...
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  • 1 reply
  • Question
Photo of Sami sam
App authorization problem
hi, i am trying to get my application authorized with ringcentral api everything is ok i get the access token from the server, but the ap...
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  • 3 replies
  • Question
Photo of Sachin Kumar
RingCentral integration with windows app(WPF or UWP)
Hi I need to create windows app(WPF or UWP) and I want to integrate RingCentral for incoming calls. Anyone can guide me right direction...
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  • Question
Photo of Amit Dandawate
Webhook Setup Error: Refresh token has expired
Hello, I referred doc @ https://github.com/ringcentral/glip-botman/tree/bot-provisioner to create my bot, however I keep getting "Webhoo...
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  • 2 replies
  • Question
Photo of Chais Meyer
New Features (For Softphone App): SMS Not Read Until Replied & Sort Order In The Text Section of Softphone App
Idea #1) SMS Not Read Until Replied I'd love to see your softphone app (we use the OSX version) to have a feature where we can not allow...
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  • Idea
Photo of Hack
Problem connecting Alexa with RingCentral Messaging
I have created an Alexa skill based on a post by Phong Vu for Turning Alexa into Your Personal Messaging Assistant.  When I invoke my ski...
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  • 2 replies
  • Problem
Photo of Bhagyashree More
In glip won't able to search my glip
Hi Team My bot registered successfully but after that when i search in glip. It's not showing my-bot. Any one know how solve this problem. 
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  • Problem
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WebHook is not reachable
Hello Team  I am getting this "WebHook is not reachable" error. I hit index.php from cmd at that time its showing this msg. Even I catch ...
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  • 1 reply
  • Problem
Photo of Bhagyashree More
Invite the bot into a group using the Bot Name
Dear Team, I am trying to create BOT. I am referring this url:https://github.com/ringcentral/glip-botman/tree/bot-provisioner. In this I...
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  • 1 reply
  • Question