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Environment (Sandbox, Gateway)

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Photo of Ross Randall Recoter
I need a phone number tagging
I am planning to create an API to simply read phone numbers as humane as possible. I have a couple of phone numbers to work on. Had them...
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  • 2 replies
  • Idea
Photo of CFHE Reception
I have a very simple VBA program that works perfectly in sandbox,gives Status: 403: Forbidden "FeatureNotAvailabl in production version
I have a very simple SMS program that works within the sandbox, but when I change the URLs (all predefined strings), Phone Number I get a...
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  • 3 replies
  • Question
Photo of Steve Thomas
after successfully authenticated with api, i am getting error code CMN-102
Hi, Last 3 days, i am trying to access call logs from api using sandbox credentials but getting errors. I get error of Invalid Authoriza...
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  • 12 replies
  • Question
  • Answered
Photo of Jocelyn Ao
Can't access sandbox environment
Hi, I created a sandbox account, but I can't access the environment. Everytime I try to go on platform.devtest.ringcentral.com, it says t...
  • 1 me too
  • 1 reply
  • Problem
Photo of VB
Unauthorized for this grant type error
Are getting this  error { "error": "unauthorized_client" "error_description": "Unauthorized for this grant type" } when you try /oauth/...
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  • 5 replies
  • Article
Photo of Pratap S
GLIP API POST Message not found
Hi , I am trying to post message to glip group chat using curl command but I am getting always {"message":"Not Found"}. I have given Gli...
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  • 3 replies
  • Question
Photo of Benjamin Dean
How to execute a URL on inbound calls
There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call...
  • 2 me toos
  • 3 replies
  • Article
Photo of Yigit Karatas
WebHook not receiving calls
Hi All, I have successfully registered a WebHook for purpose of monitoring incoming calls. I am working against Sandbox environment. I am...
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  • 6 replies
  • Problem
  • Solved
Photo of Keith Stephens Fax
Asp.net C# To get all incoming and outgoing calls
Is it possible to get the incoming and outgoing call logs for all users in your organization?I am needing to get all incoming calls that ...
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  • 3 replies
  • Question
Photo of Christian Sanford
Add/Authorize Phone Numbers to Send SMS via the RingCentral API
How can i authorize phone numbers to be able to send SMS via the API.Calling /restapi/v1.0/account/~/extension/~/sms only allows me to se...
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  • 1 reply
  • Question
Photo of JOSEPH NICHOLS
Permission Error
We have tried to use RingCentral API with our CallMonitoring application and it fails because of RingCentral response with permission e...
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  • 1 reply
  • Problem
Photo of Jordan Graft
RestClient::BadRequest: 400 Bad Request
I am getting a RestClient::BadRequest: 400 Bad Request when hitting the endpoint "/restapi/oauth/token" Here is my code. def get_new_t...
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  • 1 reply
  • Question
Photo of Igor Kotenko
Graduation Requirements
Case # 04979227. Hello, I hope you can help. We are struggling to integrate some of the Ring Central services with our web application ...
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  • 8 replies
  • Problem
  • Not a Problem
Photo of AK
How to add Users / Extensions to https://service.devtest.ringcentral.com for developing apps in Sandbox Environment
I saw this question being asked in a customer email thread and wanted to share it to help benefit all our developers... How do I add Use...
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  • 3 replies
  • Question
Photo of Devanand W
Exception : "Mailbox has no permission to this action"
We are using ringcentral ringout call API for calling. But yesterday we saw this exception gets logged in Gibraltar for one of our user w...
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  • 2 replies
  • Problem