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Environment (Sandbox, Gateway)

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Photo of Keith Stephens
adding call logs to sandbox
Hello All, I am new to RC and their sandbox and API's. I currently got my sandbox up and running, but now how do I get call logs into th...
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  • 4 replies
  • Question
Photo of Evgeny S
Setup Sandbox data: Call Logs, etc.
Hello. I just created Sandbox account. And at the current moment the Call Log is empty. Also I'm unable to call myself, please check this...
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  • 1 reply
  • Question
  • Answered
Photo of Hardik Joshi
How can i create multiple phone number for each client ?
we basically need to implement fax services into our web based product(Made using c# and javascript) and we are having multiple customers...
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  • 8 replies
  • Question
Photo of Sagar Patel
How To send message to a list of 50 numbers in one api call in C#
How can i send message to a list of numbers the list is of 50 numbers (receivers). In one API call according to Ring-Central document. bu...
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  • 1 reply
  • Question
Photo of Hardik Joshi
How to add multiple fax number in single ring central account.
HI,  I have one RingCentral account. i have created one application from developer.ringcentral.com so one sandbox account created over t...
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  • 1 reply
  • Question
Photo of Keith Stephens
C# with RC Api login error
Hello All, I am trying to create a C# web application using RC API's for C#. In my page_load method I try to log into RC using their tuto...
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  • 1 reply
  • Question
Photo of Hardik Joshi
Getting WaitingForActivation while using c# sdk
Hi, I am using c# sdk for my server application.i have already done authorization using appKey and appSecret and user name password. no...
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  • 4 replies
  • Question
Photo of Sagar Patel
Not able to get token from ringcentral api error "Unauthorized for this grant type"
using RingCentralSDK I am not able to get token. when ever i try to authorize it gives error "Unauthorized for this grant type" here i...
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  • 6 replies
  • Question
Photo of Kupar Enterprises Inc
Keep getting: "You did not have enough available calling credits to send this fax"
We have been testing a faxing integration using our sandbox account and just started receiving the message "you did not have enough avail...
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  • 1 reply
  • Problem
Photo of ketan
select different outgoing number for sending fax for each app in developer account
We have multiple apps in developer account with below configuration and we need to associate each app with its own phone number so that w...
  • 1 me too
  • 4 replies
  • Problem
Photo of John Schlumpf
Glip Bot not showing in sandbox
I've been following the instructions outlined here: http://ringcentral-api-docs.readthedocs.io/en/latest/glip_bots/  to create a glip bot...
  • 1 me too
  • 0 replies
  • Problem
Photo of salik latif
call recording
i am trying to add call recording  from sandbox enviroment but can't add any recording. Kindly sugguest any solution
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  • 1 reply
  • Question
Photo of Khurshid Imran
Username and Password is incorrect..
When I am trying to authorize through this https://ringcentral.github.io/cti-demo/linked-accounts.html then there is an error of: "Phone...
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  • 3 replies
  • Question
Photo of Jesse Hendon
Edit Accounts API calls not registering in Sandbox
The sandbox does not properly record calls using the Edit Accounts permission. This is halting me from moving to production. I am certain...
  • 1 me too
  • 5 replies
  • Problem
Photo of Jesse Hendon
PubNub Push Notifications No Longer Working Properly
Recent Changes this week seem to have broken Push notifications through PubNub. Specifically receiving the following errors in known base...
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  • 4 replies
  • Problem