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Environment (Sandbox, Gateway)

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Photo of Kraig Qin
unable to get graduation requirement
My Platform Type is server only no UI, and there are edit massage,  faxes, internal message, read account, read message. So usually how l...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Kraig Qin
unable to login service.devtest.ringcentral.com sandbox account
Hi there, My engineer need developer my website, and I need add the RingCentral API to my website, and token, so I was get account with ...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Ahmed Faizan
Call recording not showing up on API call but does on Production Website.
After numerous attempts to get a call with a recording to show up I have failed. I am making a request to this endpoint '/account/~/call-...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Tech 01
RingCentral Devolopers Sandbox Credentials Password
Your SMTP server down? I didn't receive ma password by email. I created second App, nothing better. I already sent email to devsupport y...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of AK
Can I retrieve the contents of an inbound text message via Push Notifications using the Subscription API ?
This question comes from one of our awesome RingCentral Developer's working on an application."We have an application where we set up eve...
  • 1 me too
  • 1 reply
  • Question
Photo of William Gimble
Can not make calls from softphone sandbox
I can make calls from web and receive calls by softphone But I can not make calls from softphones to web
  • 1 me too
  • 1 reply
  • Question
Photo of Travis Carona
Can't get token on new sandbox application
I am adding new permissions to our app. Per previously asked questions, I saw that we should create a new app and use that before we merg...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Jason Adams
Unable to graduate with Ring Out
I'm unable to push our application through the graduation process.  We've passed all of the restrictions except for the Ring Out permissi...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Darius Damalakas
Modify OAuth2 redirect URIs for sandbox environment after app has been graduated to production
Our app has been graduated to production. However, after this we can't update OAuth Redirect URIs.  It also appears that sandbox and prod...
  • 1 me too
  • 3 replies
  • Problem
Photo of Yash Patel
OAuth2 Authorization Flow Issue
Hi, I am trying to use a three-legged authorization flow to authenticate a user in my application. However, I am having an issue in the ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Zeeshan Yousaf
Cant create the production key
I am ready the caller id and been successful and want to create the production key for my app but it does not allow. i have added the per...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Mathi Kumar
RingCentral OAuth 2.0 Grant model.
Dear Team, We are using RingCentral SDK in our product. Recently we are implementing OAuth 2.0 grant model for user authentication. Thou...
  • 1 me too
  • 7 replies
  • Question
Photo of Oleksandra Zhosan
No numbers available in selected area - please select an alternate area
Hello. I'm trying to send SMS through API. I'm getting the same errors as in https://devcommunity.ringcentral.com/ringcentraldev/topics/...
  • 2 me toos
  • 4 replies
  • Question
Photo of Hassan Shahzad
how to Add more Telephony Status Values
There are five statuses present in the RC 'NoCall' | 'CallConnected' | 'Ringing' | 'OnHold' | 'ParkedCall'. My Question is where I can fo...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of NTS INC
Sandbox
We need another email for sandbox we missed the 48 hour window and never set up the account. Can you please resend me another email so th...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged