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Environment (Sandbox, Gateway)

Conversations

Recent Conversations
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Photo of Julian Molina-Goni
What gets checked out when I "Apply for Production" ?
My sandbox account has all 3 check marks green and I am ready to press the Apply for Production button. What will you be checking to see ...
  • 1 me too
  • 2 replies
  • Question
Photo of AK
Setup in the Sandbox Environment
Below is the information on getting you started on the Sandbox Environment. 1) Sandbox Environment User Credentials If you are on Sandb...
  • 1 me too
  • 11 replies
  • Article
Photo of Grant Botma
Reset Sandbox Password
Hi - I'm trying to reset my sandbox account password, and I can't answer the security question correctly. Can you please let me know how ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Benjamin Dean
Unable to login via softphone
While trying to test a solution for a customer's answer today, I discovered that I was unable to login via my RingCentral Softphone on Ma...
  • 1 me too
  • 2 replies
  • Article
Photo of Akif Akif
How to place a successfull ringout ?
Hello I am developing a chrome extension, from where trying to perform a outbound ringout using sandbox account.I have added 2 direct nu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kobie Williams
When I call my direct line I get the message prompt "Mailbox is full" then it hangs up.
When I call my direct line I get the message prompt  "Mailbox is full" then it hangs up although in my Sandbox all messages have been del...
  • 1 me too
  • 7 replies
  • Problem
Photo of Bruce Buttles
SMS API for sending text to customers
I am new to the RingCentral developer API so forgive me if this is too basic. I want to use the RingCentral API to sent out-bound SMS to ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Devanand W
Ringcentral API to stream phone recording
I would like to play the phone recording whenever user clicks on 'Play' button in C# using ringcentral API. Can anyone please suggest how...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of e-Emphasys EET
Graduated to production
The api requests excced 20 successful calls , but still the Apply For production is not active. Can you please help.
  • 1 me too
  • 1 reply
  • Problem
Photo of Suhorukhov Yuriy
OAU-234:The client is not available for account
Hi everyone, I am testing the webapp on localhost, I have set the basic authentication code with javascript SDK that was working fine unt...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Shauna Minning
How long does it take to "graduate" a sandbox app to production? Can we have a sandbox that does not point to production following that?
We have read that we will need to have our sandox account "graduated" to production, and that it might take a few days for RingCentral to...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of e-Emphasys EET
International calling disabled issue
I have an Api for sending FAX. I have enabled the International calling on the the web portal and also for the users. The fax gets sent...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Don Klayman
Softphone texts but won't call out with message about Call/Caller/Callee Status in progress
I have a sandbox where I can text out and receive calls but I can't place calls.  This has nothing to do with code as I'm just trying to ...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Surjit Singh
please help for fax
Exception: Unauthorized for this grant type SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/oauth/token Response text:...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Matt Spinks
Developer api account tied to an active RingCentral account
I signed up for a developer api account last year. In doing so, at the time, I had to create an active, paid RingCentral account to attac...
  • 1 me too
  • 1 reply
  • Question
  • Answered