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Environment (Sandbox, Gateway)

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Photo of Stephanie
How to make a call with Sandbox
I have a Sandbox account configured. I am trying to make an outbound call to see if my webhooks are working properly but cannot make one....
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  • 3 replies
  • Question
  • Answered
Photo of IA
Test "Add to Glip" button via external URL?
Is there any way to have "Add to Glip" button on external website in sandbox for testing without publishing the app. I do not want to pub...
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  • 2 replies
  • Question
Photo of IA
Permissions for /scim/v2/Users/
In API docs, it is stated that ReadAccounts permission is required for /scim/v2/Users API call. However, when I look into API Analytics o...
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  • 1 reply
  • Problem
Photo of DEW
C# Authorization 400 - Bad Request
I'm using the latest official C# SDK in a new ASP.NET Core 2.0 web application.  Although the SDK isn't built to the same target framewor...
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  • 5 replies
  • Problem
  • Solved
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 2 me toos
  • 9 replies
  • Problem
Photo of API Extension DO NOT DELETE
Facing a issue in calling the specified forward number
Hello, We have integrated RingCentral ringout API in our application. To make a call we are using "Call" Command with cmd, from, to, pr...
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  • 2 replies
  • Problem
Photo of Mg
Glip bot in multiple companies / glip instances?
I have the following use case: * A user from glip (it could be any glip) needs to be able to interact with 'our app'. * Our app needs to...
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  • 4 replies
  • Question
Photo of Mg
Webhook Verification Failed
I'm trying to 'verify' a webhook URL and it doesn't seem to work.  I'm using ngrok I verified with hurl.it that my response contains the...
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  • 2 replies
  • Problem
  • Solved
Photo of Sami sam
SMS 403 error
I am testing sending a SMS and each time I get a 403 error although I have authorization from the client account. Is it an account limita...
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  • 4 replies
  • Question
Photo of Sekar Perumal
How to enable call recording in Sandbox environment
Hi, I want to retrieve call logs and call records. For that i have given permission to Read Call Logs and Read Call Recordings. But in ...
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  • 2 replies
  • Question
Photo of Sneha Rao
some mobile numbers are only in 9 digit
hi...i have a issue...In my Ringcentral app i Can see mobile number with 10 digit...but in my PHP application some mobile numbers are onl...
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  • 1 reply
  • Problem
Photo of Shreyas Vathul
Hubot on Heroku integrated with Glip
I am using the hubot-glip adapter to build a chatbot. Based on tutorials provided on hubot and https://github.com/tylerlong/hubot-glip, I...
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  • 1 reply
  • Question
Photo of Sami sam
App authorization problem
hi, i am trying to get my application authorized with ringcentral api everything is ok i get the access token from the server, but the ap...
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  • 3 replies
  • Question
Photo of Sachin Kumar
RingCentral integration with windows app(WPF or UWP)
Hi I need to create windows app(WPF or UWP) and I want to integrate RingCentral for incoming calls. Anyone can guide me right direction...
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  • 1 reply
  • Question
Photo of Amit Dandawate
Webhook Setup Error: Refresh token has expired
Hello, I referred doc @ https://github.com/ringcentral/glip-botman/tree/bot-provisioner to create my bot, however I keep getting "Webhoo...
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  • 2 replies
  • Question