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APIs

Conversations

Conversations 1 - 15 of 48
Photo of Jatin Barot
How to change Incoming pop up with Contact person Name from our DB?
Hello Support,for an incoming call are we doing a screen pop if the phone number matches a contact's phone number?Also we need to be able...
  • 1 me too
  • 4 replies
  • Idea
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 4 replies
  • Idea
Photo of Gregory Ewing
Encrypting RingCentral SMS messages to external mobile devices
I want to know whether RingCentral has plans or is aware if a way to encrypt messages that travel to/from external mobile devices.  This ...
  • 1 me too
  • 2 replies
  • Idea
Photo of sharmilan A
Embeddable widget mostly not loaded the telephone number, when clicking the CRM contact tp number
When click on the phone number anywhere on the website should load the tp number in the widget. But it works for some time and often not ...
  • 1 me too
  • 1 reply
  • Idea
Photo of sharmilan A
how to add creational of third party CRM contacts search into embeddable widget
I want to include the contact search and display contact name via a search through the embeddable widget.There is a way like following, b...
  • 1 me too
  • 1 reply
  • Idea
Photo of Dave McGowan
Voicemail Drop Solution
Has anyone had success integrating a solution to drop pre-recorded voicemails?
  • 4 me toos
  • 17 replies
  • Idea
  • Under Consideration
Photo of sharmilan A
filter contacts through ring central the widget contacts list not working for 3rd party database
  • 1 me too
  • 1 reply
  • Idea
Photo of sharmilan A
Getting access_token and refresh_token from web embbedable token login
I am using RingCentral embeddable voice for CRM integration, I could be able the access_token, refresh_token and etc from the browser loc...
  • 1 me too
  • 1 reply
  • Idea
Photo of Alan LaPenn
C# retrieve calllogs example using client api
// Hope this helps someone I know I struggled with using the api initially. // Import the Ring Central Client api into VS using nuget fi...
  • 1 me too
  • 5 replies
  • Idea
Photo of Kaluzynski
RingCentral app option to trigger webhook/url on an answered call
I can only seem to find features that trigger an action when a call is received by the app, and not when a call is answered. This means i...
  • 1 me too
  • 3 replies
  • Idea
Photo of Brandon Hein
'Auto answer sip calls' - enhancement idea
I've been messing around with some preferences on the polycom vx410 phone. And discoverred the 'auto answer sip calls' feature. I flipped...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Brandon Hein
Webhook to allow for additional custom headers
I'm currently transitioning some applications to the cloud (starter company everything was being hosted on premise). One of our applicati...
  • 1 me too
  • 3 replies
  • Idea
Photo of VB
What should be the "Authorization Type" for any RingCentral public app ?
For the app to be “Public”, the app needs to support “OAuth 2.0”setup, so other users from other organizations can login through your app...
  • VB, 6 months ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Gordon Hu
RingCentral Salesforce Integration Idea - Premium Support Line
Hello everyone, We are thinking of spin up a new phone number for VIP customers. We use Salesfore internally. We would like to see if th...
  • 1 me too
  • 0 replies
  • Idea
Photo of sarahjohn
Need to set Caller ID with area code matching using RingCentral WebRTC
After asking and trying things out I figured out the following: (1) Assigning Caller ID (CLID) Phone Numbers To load multiple CLID phone...
  • 2 me toos
  • 0 replies
  • Idea