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APIs

Conversations

Conversations 1 - 15 of 18
Photo of VB
Is there a difference between the Call-Recording Duration and Actual Call Duration?
Why is there a difference between the Call-recording duration and actual Call Duration reported in the call log? or Why don't I see a rec...
  • 1 me too
  • 1 reply
  • Article
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
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Photo of VB
When you receive a 429 - Too Many Requests, here is what you should do
{ "errorCode": "CMN-301", "message": "Request rate exceeded", "errors": [ { "errorCode": "CMN-301", "message":...
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  • 3 replies
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Photo of VB
Unauthorized for this grant type error
Are getting this  error { "error": "unauthorized_client" "error_description": "Unauthorized for this grant type" } when you try /oauth/...
  • 1 me too
  • 5 replies
  • Article
Photo of VB
How to avoid expiration of access-token ?
If your app is public app or browser based app, they are automatically enabled for OAuth 2.0 Authorization code flow by mandate. Most of...
  • VB, 1 year ago

  • 1 me too
  • 0 replies
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Photo of Benjamin Dean
How to execute a URL on inbound calls
There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call...
  • 2 me toos
  • 3 replies
  • Article
Photo of AK
Setup in the Sandbox Environment
Below is the information on getting you started on the Sandbox Environment. 1) Sandbox Environment User Credentials If you are on Sandb...
  • 1 me too
  • 11 replies
  • Article
Photo of Orchard Medical Center
unable to parse fax envelope
When POSTing from vb, I get the error "unable to parse fax envelope". The POST payload looks exactly the same as the one I am sending fro...
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  • 2 replies
  • Article
Photo of Benjamin Dean
Production Access Request Criteria
RingCentral has implemented a set of criteria we use in order to have mutual confidence of performance and stability of the apps/integrat...
  • 2 me toos
  • 2 replies
  • Article
Photo of Benjamin Dean
How to develop interoperability based on the status of a RingCentral User with the RingCentral API
If you need to create interoperability among two or more communication systems which depend upon the "Available" or "Unavailable" state o...
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  • 0 replies
  • Article
Photo of Benjamin Dean
How to develop interoperability based on the status of a RingCentral User with the RingCentral API
If you need to create interoperability among two or more communication systems which depend upon the "Available" or "Unavailable" state o...
  • 1 me too
  • 0 replies
  • Article
Photo of Benjamin Dean
Developing Apps & Integrations with the RingCentral Platform
Some developers building with our platform, click on the "Apply for Production" button too soon, and then question why their app or integ...
  • 1 me too
  • 0 replies
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Photo of Benjamin Dean
Subscribing to presence events of multiple extensions using RCSDK
This article describes the basic process of how to subscribe to the presence events of multiple extensions within a single account using ...
  • 4 me toos
  • 2 replies
  • Article
Photo of AK
How to make sure Ringout works
The RingOut option enables users to make a call from any other outside number (not a RingCentral number) by means of their RingCentral ac...
  • AK, 3 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of AK
Do we see any Presence events with Call Forwarding ?
Description: Do we see  presence events on any forwarded calls ? When a call is forwarded to another user extension we do not see any pre...
  • AK, 3 years ago

  • 2 me toos
  • 0 replies
  • Article