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APIs

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Photo of Adnan
Send and trace faxes through unique document ID
When sending faxes using API, is it possible to trace the faxes through unique document id instead of fax number?
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  • 1 reply
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Photo of Anzen Brainard Ishibashi
Cannot Send SMS to any AT&T subscribers
Cannot Send SMS to any AT&T subscribers when using the Send SMS API. We can send to other providers with no problems at all
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  • 2 replies
  • Problem
Photo of Atik R
How can I download call log between two defined date using python or Js
Hi, I have my APP_KEY, APP_SECRET, USERNAME, PASSWORD. I have also a little knowledge of python. I want to download detail call log witho...
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  • 2 replies
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  • Answered
Photo of Ashok Gupta
rate limit exceed
hi, I am facing issue of rate limit exceed. actually i have created an application which is already on production. all function was goin...
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  • 4 replies
  • Problem
Photo of Drew Bolton
PHP 5.2 Curl Fax Code Examples
So unfortunately I'm stuck on PHP 5.2.3 and cannot upgrade, thus cannot use the official PHP SDK. I need examples of how to set up the Fa...
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  • 5 replies
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  • Answered
Photo of Arron Voce
Pull contacts from Hubspot
Hi all, Could anyone advise how through an API we could pull contacts from Hubspot that will synchronise and populate users Personal Con...
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  • 1 reply
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  • Answered
Photo of Nick Lagerquist
Where to find Call Queue in Call Log Data
In the RingCentral Admin Portal you can get reports on call queues and even see the detailed call records with their respective queue. Ho...
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  • 2 replies
  • Question
Photo of Nick Buchanan
Embedded Voice oauth error
Following yesterdays webinar on Embedded Voice, I am trying to integrate this into our CRM. I have created test page with  a copy of the ...
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  • 4 replies
  • Problem
Photo of Devanand W
Explain Subscription API (Presence API)
I am trying to use Subscription API to get the call duration of the current ongoing call. But I didn't found much about this API in API E...
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  • 7 replies
  • Question
Photo of Jeroen Couwenberg
Control softphone or desk phone via API or SDK
We have been able to handle incoming calls by making use of the RingCentral Webphone library (https://github.com/ringcentral/ringcentral-...
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  • 6 replies
  • Question
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
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  • 2 replies
  • Problem
Photo of JIM Reynolds
API to receive & interpret DTMF tones
We manage a field sales force. I'd like them to dial in at the end of the shift and press codes to indicate the tasks they have completed...
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  • 1 reply
  • Question
  • Acknowledged
Photo of KING
RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly
RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly.   Plus it dumps all it...
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  • 1 reply
  • Problem
Photo of Tony Abott
Ringout Flow notifications (WEBHOOKs) and Second leg start connected without connecting the first leg.
1. When we call RingOut API, it gets connected to second leg directly even when the 'PlayPrompt' is set to true and the first legged numb...
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  • 1 reply
  • Question
Photo of Alexey Shpilka
add contacts
Hello, tell me please can I add via api contact that will be visible to everyone?
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  • 1 reply
  • Problem