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APIs

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Photo of Mg
Webhook Verification Failed
I'm trying to 'verify' a webhook URL and it doesn't seem to work.  I'm using ngrok I verified with hurl.it that my response contains the...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Claudio (Customer)
KPI Dashboards
Do you have any integrations with Dashboards services like https://www.geckoboard.com to show KPI's like number of calls, Minutes, etc, i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Neil Bouvier
FaxOut slow
Fax API is very slow and appears to miss random pages.  A 5 page document may be received in random order and over the course of 3 hours.
  • 1 me too
  • 7 replies
  • Problem
Photo of Sami sam
SMS 403 error
I am testing sending a SMS and each time I get a 403 error although I have authorization from the client account. Is it an account limita...
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  • 4 replies
  • Question
Photo of Katey Berman
Inconsistency between Presence Events and Call Logs
Hi, We found some inconsistency between the data created by Presence events and the call logs created by the Rest API. Some of the calls ...
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  • 2 replies
  • Question
Photo of Romina D
RingCentral authentication returns Error Code OAU-153.
Hello, I am using the sdk 'ringcentral_sdk'Can anyone help me understand what I am doing wrong here? I have attached a screenshot of my ...
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  • 2 replies
  • Problem
  • Solved
Photo of Neil Bouvier
Fax failing. Ring Central does not respond to open tickets
Fax failing.  Critical problem.  No support. Of four faxes, six have failed.  
  • 1 me too
  • 6 replies
  • Problem
Photo of Riley Clegg
Hold Time and Result Status
Two Questions: 1. How do I obtain the hold time from the call log API? We have a client that needs to know this for reporting purposes...
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  • 1 reply
  • Question
Photo of Sami sam
softphone integration
We are interested in integrating  ringcentral click to dial into our application, we managed to do the authorization and we tested the cl...
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  • 3 replies
  • Question
Photo of Sekar Perumal
How to enable automatic call recording in Sandbox environment
Hi, How to enable automatic call recording in Sandbox environment or How to create call recording in Sandbox environment Because of ...
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  • 2 replies
  • Problem
Photo of Sekar Perumal
How to enable call recording in Sandbox environment
Hi, I want to retrieve call logs and call records. For that i have given permission to Read Call Logs and Read Call Recordings. But in ...
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  • 2 replies
  • Question
Photo of Sneha Rao
some mobile numbers are only in 9 digit
hi...i have a issue...In my Ringcentral app i Can see mobile number with 10 digit...but in my PHP application some mobile numbers are onl...
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  • 1 reply
  • Problem
Photo of Matt Spinks
Get MessageId from WebHook
We are in the process of integrating web hook functionality so our app will have NRT (near-real-time) displaying of data. We have the mec...
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  • 2 replies
  • Question
Photo of Hardik Joshi
Fax CoverPageText removed after some Special Characters.
Hi Team, While sending new Fax, when you enter some special characters in CoverPageText it remove cover page text after #...
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  • 2 replies
  • Question
  • Answered
Photo of Shreyas Vathul
Hubot on Heroku integrated with Glip
I am using the hubot-glip adapter to build a chatbot. Based on tutorials provided on hubot and https://github.com/tylerlong/hubot-glip, I...
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  • 1 reply
  • Question