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Photo of IA
Permissions for /scim/v2/Users/
In API docs, it is stated that ReadAccounts permission is required for /scim/v2/Users API call. However, when I look into API Analytics o...
  • 1 me too
  • 1 reply
  • Problem
Photo of DEW
C# Authorization 400 - Bad Request
I'm using the latest official C# SDK in a new ASP.NET Core 2.0 web application.  Although the SDK isn't built to the same target framewor...
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  • 5 replies
  • Problem
  • Solved
Photo of Engineering API Access
Call recording from members of group
"Group managers can only view the Call Log of Users who are members of his User group" I am using the REST API and logging into the syst...
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  • 0 replies
  • Question
Photo of IA
"User associated with RC extention is not found" for /glip/groups API call
I am randomly getting "User associated with RC extention is not found" for /glip/groups API call. Sometimes, when it succeeds, it does no...
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  • 2 replies
  • Problem
Photo of IA
No "state" in "Add to Glip" bot callback
oAuth2 callbacks should have a state variable within them to verify the callback. /?state=xyz&code=123However, when we click the "Add to ...
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  • 2 replies
  • Problem
Photo of Neil Bouvier
Fax: Faxout API; Add data to each page header
I need to add data to the header of each page.  Next to page number would be greate.
  • 1 me too
  • 2 replies
  • Problem
Photo of API Extension DO NOT DELETE
Facing a issue in calling the specified forward number
Hello, We have integrated RingCentral ringout API in our application. To make a call we are using "Call" Command with cmd, from, to, pr...
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  • 2 replies
  • Problem
Photo of Mg
Glip Bot with Python
Hello, I trying to setup a bot using Python, but it doesn't seems like the Python SDK has the same methods as the JS SDK. For example, ...
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  • 3 replies
  • Question
  • Answered
Photo of selvanayagam
How to get fax delivered time
We are using RingCentral for sending our fax. We want to show fax delivered time in our UI. We can get fax status using URL "/restapi/v1....
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  • 1 reply
  • Question
Photo of Mg
Glip bot in multiple companies / glip instances?
I have the following use case: * A user from glip (it could be any glip) needs to be able to interact with 'our app'. * Our app needs to...
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  • 4 replies
  • Question
Photo of Mg
Webhook Verification Failed
I'm trying to 'verify' a webhook URL and it doesn't seem to work.  I'm using ngrok I verified with hurl.it that my response contains the...
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  • 2 replies
  • Problem
  • Solved
Photo of Claudio (Customer)
KPI Dashboards
Do you have any integrations with Dashboards services like https://www.geckoboard.com to show KPI's like number of calls, Minutes, etc, i...
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  • 1 reply
  • Question
  • Answered
Photo of Neil Bouvier
FaxOut slow
Fax API is very slow and appears to miss random pages.  A 5 page document may be received in random order and over the course of 3 hours.
  • 1 me too
  • 7 replies
  • Problem
Photo of Sami sam
SMS 403 error
I am testing sending a SMS and each time I get a 403 error although I have authorization from the client account. Is it an account limita...
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  • 4 replies
  • Question
Photo of Katey Berman
Inconsistency between Presence Events and Call Logs
Hi, We found some inconsistency between the data created by Presence events and the call logs created by the Rest API. Some of the calls ...
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  • 2 replies
  • Question