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Photo of Alan
incoming fax shows partial receive status and faxing is very slow
I am using the C sharp client sdk to send faxes through the production environment. Everything seems to be working as it should, except w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Nibu Eapen
How long the the messages will be stored in ringcentral?
How long the messages will stored at RingCentral. Inboud SMS Fax Voice..etc
  • 1 me too
  • 1 reply
  • Question
Photo of Nibu Eapen
read inbound sms from sms webhook response
This is the webhook notification response. I would like to know how to retrieve sms body. Is it can be done using UUID or some other wa...
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  • 1 reply
  • Question
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 5 replies
  • Problem
Photo of Srinivas Karlapudi
"rc mobile" URL Scheme doesn't work as expected with Windows App
When I click on url "rcmobile://call?number=2147175095" in browser (firefox for example) the phone number is populated to SoftPhone App j...
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  • 3 replies
  • Problem
  • Acknowledged
Photo of Arpit Patel
Internal Server Error - Sending Multiple Fax C# .NET
Not able to send the multiple fax using following code: Getting this  Error,{   "message" : "Internal Server Error. Consult RC Support....
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  • 5 replies
  • Problem
Photo of Benjamin Dean
How to execute a URL on inbound calls
There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call...
  • 2 me toos
  • 4 replies
  • Article
Photo of sharmilan A
Getting access_token and refresh_token from web embbedable token login
I am using RingCentral embeddable voice for CRM integration, I could be able the access_token, refresh_token and etc from the browser loc...
  • 1 me too
  • 1 reply
  • Idea
Photo of kle
Sending SMS using API gives error code MSG-242 "The requested feature is not available"
Good Afternoon,My goal is to send an SMS message using the API to a user inside our recently created sandbox environment and I have alrea...
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  • 1 reply
  • Question
Photo of Alan LaPenn
C# retrieve calllogs example using client api
// Hope this helps someone I know I struggled with using the api initially. // Import the Ring Central Client api into VS using nuget fi...
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  • 5 replies
  • Idea
Photo of Sarang Farhangi
ASP.Net- C# sample code to FAX PDF documents
I am new to FAX sending using ringcentral .I got the above error message while working with the code. I added the below line to web confi...
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  • 2 replies
  • Question
Photo of Jordan Katz
How to get access token using 2-legged authorization flow for web app in case of ringout api
I m building one web app using the ringout api .I just want to know is there anyway using which i can get the access token without redire...
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  • 2 replies
  • Question
Photo of Charles Zink
Uploading a custom user greeting (PHP)
Has anyone been able to upload a custom user greeting using the PHP library? I'm getting back 415 Unsupported Media Type for both MP3 and...
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  • 4 replies
  • Question
Photo of Gavin Holmes
Parameter [brandId] is invalid
On trying to get Auth token getting this error: {    "error": "invalid_client",    "error_description": "Parameter [brandId] is invalid...
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  • 2 replies
  • Problem
Photo of Scheduling Number
T-Mobile/Metro PCS users not receiving sms messages from application
We currently have an application running in production where we send out 150-200 SMS messages once every week to provide our contract wor...
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  • 0 replies
  • Problem