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Photo of Benjamin Dean
Subscribing to presence events of multiple extensions using RCSDK
This article describes the basic process of how to subscribe to the presence events of multiple extensions within a single account using ...
  • 4 me toos
  • 2 replies
  • Article
Photo of Michael Zheng
how to detect the redundant/inbound leg of a ringout
Hi Is there anyone who is aware of the way to detect the redundant/inbound leg of  a ringout? The use case is that: the client app make...
  • 1 me too
  • 1 reply
  • Question
Photo of Dmitry Loginov
PHP SDK Getting "Call recording content".
I use PHP SDK. I try to get call recording content. For example,  $platform->get('https://platform.devtest.ringcentral.com/restapi/v1.0...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of ER Express Fax
cURL error when Integrating the PHP SDK on my project
Hi, I am Using RingCentral Connect Platform PHP SDK (https://github.com/ringcentral/ringcentral-php) to send fax messages, I get a curl ...
  • 1 me too
  • 14 replies
  • Problem
  • Solved
Photo of Lynn Labarta
How to send fax to sandbox account
Wish to read incoming faxes with the API.  Got the sandbox account, but there are no faxes to read. How can send test faxes to the sandbo...
  • 1 me too
  • 1 reply
  • Question
Photo of AK
How to make sure Ringout works
The RingOut option enables users to make a call from any other outside number (not a RingCentral number) by means of their RingCentral ac...
  • AK, 2 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of Jason Eriksen
call to /restapi/v1.0/account/~/extension/~ returns extensionNumber 0
When calling: /restapi/v1.0/account/~/extension/~ for a particular user account, I get back a response which has an extensionNumber value...
  • 1 me too
  • 6 replies
  • Question
Photo of VB
How to Fetch/Download Call Recording ?
In the Call-log record with the call recordings, you will receive a JSON object (eg. shown below)  as a response.   {     "uri" : "https...
  • 1 me too
  • 3 replies
  • Idea
Photo of Riley Clegg
Invalid application type
I am attempting to access our client's call log and recordings via production api and I am getting the following output: "{'error_descrip...
  • 1 me too
  • 6 replies
  • Problem
Photo of Employee Management
Sending Fax Limitation
Is there a limitation on how many recipient can add in a single request and how many sent request a day?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Todd
Anyone have any C# sample code to authenicate to the API and make some requests?
Not sure how to do Oauth2 authentication to a web API in C#. If anyone has done so already, could please share some sample code, so I don...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Andrey Demenev
500 status code returned from restapi/oauth/token
curl -i  https://platform.devtest.ringcentral.com/restapi/oauth/token -d grant_type=password -d username=XXXXX -d password=XXXX -H 'Autho...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of lowerym
Query for messages based on datetime
While working with RC through the API we currently do an update availability to 'Deleted'  (with this call RestClient.put faxi["uri"],{:r...
  • 1 me too
  • 1 reply
  • Question
Photo of Stephen Godfrey
Pull call recordings....
How do I get access to pull call recordings for my sandbox application? The api docs say I need the "ReadCallRecording" permission, but I...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of David Tomczak
salesforce in visualforce DNIS and ANI
Looking for ideas.... We has a specific use case that requires both ANI and DNIS to be passed to a Visualforce page on incoming calls an...
  • 1 me too
  • 2 replies
  • Question