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Photo of Scott Gordon
SMS PHP script - Sending and Receiving SMS
I am looking to see if a SMS script already exists on the forum somewhere I can use/buy Or if there is someone out there that knows how t...
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  • 3 replies
  • Question
  • Answered
Photo of Tim Martin
I want to use the ring-out restful api. I can get a token but get error calling api
I want to use the ring-out restful API. I have written the code to successfully return a access token, but when I take the token and ca...
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  • 4 replies
  • Question
Photo of Hunter Steele
Randomly getting OAU-142 - "Login to account in current state is not allowed" on token refresh
We have several clients that are utilizing RingCentral integration with our application. We refresh the OAuthTOken using the RefreshToken...
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  • 3 replies
  • Problem
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
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  • 3 replies
  • Problem
Photo of Hardik Joshi
Getting "SendingFail" messageStatus when posting new fax message. what is the reason ?
Hi Team, When i am simply posting Fax message from sandbox account using API explorer. its goes to messageStatus "Queued" then after som...
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  • 6 replies
  • Question
  • Answered
Photo of Hardik Joshi
Getting Service Unavailable Message after login into Developer Account
Hi Team, I am getting below popup after login into developer account since 6 hours back and due to that i am not able to access any Ring...
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  • 2 replies
  • Question
Photo of Jay Reed
Inbound Call Number in Salesforce
Is there a way to map from RC to SFDC, the number that someone dialed to reach our RC system? We have a few different numbers we have for...
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  • 0 replies
  • Question
Photo of Robert Curtis
Is there a log for SMS sending failures?
We are using the API for sending text messages. In the dashboard there's a graph which indicates how many messages went through and how m...
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  • 1 reply
  • Question
Photo of Sekar Perumal
C# Download MP3 recordings using SDK
Hi, I am using the RingCentral SDK (https://github.com/ringcentral/ringcentral-csharp) to download call recordings in my C# application....
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  • 5 replies
  • Problem
Photo of John Harper
message-store Get Messages after user has deleted a message
We would like to archive all Text messages sent to or from our extensions.  However, if a user deletes a message (by selecting a thread, ...
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  • 1 reply
  • Question
Photo of Bill Fox
API for Ring out.
I can successfully copy the following into a URL and it works. (password changed)  https://service.ringcentral.com/ringout.asp?cmd=call&...
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  • 3 replies
  • Question
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
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  • 1 reply
  • Problem
Photo of Pavan kumar
Any API to add are remove members from inbound call group?
I would like to add or remove members from the inbound call group dynamically which is a toll free number.
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  • 1 reply
  • Question
Photo of Bill Fox
I am trying retrieve a call log
I am using in sand box the following: I am getting this error. { "errorCode": "InsufficientPermissions", "message": "In order to ...
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  • 1 reply
  • Problem
Photo of Admin (CC) RPS
EditAccounts Permission
When i tried to do Adds and/or removes multiple call queue members it is showing "In order to call this API endpoint, application needs t...
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  • 1 reply
  • Problem
  • Solved