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Admin & Credentials

Conversations

Conversations 1 - 15 of 60
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jonathan Garcia
Restricted Number voice message when calling cellphone numbers
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening be...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jatin Barot
Cannot able to login webphone.
Hello Support,When I use Softphone to login it's working fine but when I use same credentials within wehphone WebRTC it's not allow me to...
  • 1 me too
  • 0 replies
  • Problem
Photo of Damian Miller
Three-legged-auth & SSO w/JumpCloud & RC
Hi All,We are about a week off from going into production with RingCentral. Whole company is super excited. There is one snafu that I ran...
  • 1 me too
  • 2 replies
  • Problem
Photo of sharmilan A
Embeddable widget keep login state not reflect with tabs
Once I logged in RC with the embeddable widget, It keeps the login details in the local storage without considering the Domain. Since tha...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
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  • 4 replies
  • Problem
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
  • 1 me too
  • 2 replies
  • Problem
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 1 reply
  • Problem
Photo of Hardik Joshi
Facing Issues on Login into RingCentral Developer Portal
Hi, I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below scre...
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  • 3 replies
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Photo of Hunter Steele
Randomly getting OAU-142 - "Login to account in current state is not allowed" on token refresh
We have several clients that are utilizing RingCentral integration with our application. We refresh the OAuthTOken using the RefreshToken...
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  • 3 replies
  • Problem
Photo of Kolawole Anderson
RingCentral V.9.0 Crashing With Incontact Pairing
Hello RingCentral, We currently have our Sales/CS agents running RingCentral v.9 & 8.4 with INContact integrated to track performance an...
  • 1 me too
  • 2 replies
  • Problem
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
  • 1 me too
  • 1 reply
  • Problem
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem
Photo of Giancarlo Cunis
Getting cURL error 56: Received HTTP code 405 from proxy after CONNECT
Getting the error below.  Getting a connection and it shows up as error on the dashboard.  Use the tutorial code examples but does not au...
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  • 2 replies
  • Problem
Photo of Tayyab Sajjad
Exchange Code to Token Failed
This is my Code for getting token. $code=$_REQUEST['code']; $APPKEY="u8hj81KeQ9uQDyA1PBTTgw"; $req='https://platform.devtest.ringcentral....
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  • 4 replies
  • Problem