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Admin & Credentials

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Photo of Supervisor 2
Hunt Group Results
Using: username=441392790295&extension=301&password=*******&grant_type=password&url=https://platform.ringcentral.com/restapi/oauth/token ...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of AK
How can i add new permissions to an app which is already in Production ?
RingCentral does not modify applications which have already been approved for Production access. Please read the directions provided belo...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of App Admin
Reset Sandbox Account Password
We cannot access our sandbox account and cannot reset either, any help would be greatly appreciated.
  • 1 me too
  • 1 reply
  • Problem
Photo of Kraig Qin
unable to get graduation requirement
My Platform Type is server only no UI, and there are edit massage,  faxes, internal message, read account, read message. So usually how l...
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  • 1 reply
  • Question
  • Answered
Photo of Travis Carona
Can't get token on new sandbox application
I am adding new permissions to our app. Per previously asked questions, I saw that we should create a new app and use that before we merg...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Yash Patel
Use Access Token to Log In
Hi, I am trying to use an three-legged authentication in my JavaScript application. I have generated an access_token and now am trying t...
  • 1 me too
  • 6 replies
  • Problem
Photo of Outbound Fax
How can i link my secondary production account with the application which is already in production?
I have one Primary account and two secondary accounts linked to that primary account.I have created two different applications in develop...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Darius Damalakas
Modify OAuth2 redirect URIs for sandbox environment after app has been graduated to production
Our app has been graduated to production. However, after this we can't update OAuth Redirect URIs.  It also appears that sandbox and prod...
  • 1 me too
  • 3 replies
  • Problem
Photo of Yash Patel
OAuth2 Authorization Flow Issue
Hi, I am trying to use a three-legged authorization flow to authenticate a user in my application. However, I am having an issue in the ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Dave Welch
I need to change the permissions on a production account. How can I do that?
The permission that we have on the existing account is only RingOut.  We need to run the active-calls method and need the permission(s) f...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Bob Thompson
304 error after transition to production
I see this issue in another thread and I don't know if I'm supposed to place at the bottom of it or a new thread.  I didn't see the issue...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of Yash Pal
Sandbox Environment api not working
Hi All, We have created one application in sandbox environment but facing an issue during account linking for authorization process. We ...
  • 1 me too
  • 2 replies
  • Question
Photo of Eyecare Leaders 2
Error OAU-123 Authorization header is not specified
I use the authentication API to login and retrieve access token successfully, but, when I use the access token to access other API such a...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Justin Davis
Need to reset developer/sandbox credentials
I'm in a bit of a pickle. Back in December we had an old developer start to work on the RingCentral integration with our software that we...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of VB
Understanding REST Headers and Parameters for RingCentral APIs and avoiding HTTP 429 throttling error
Headers are the true metadata of an API transaction request. In general, the header fields start on the second line of a message, after t...
  • VB, 2 years ago

  • 1 me too
  • 0 replies
  • Idea