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Photo of Noah Kates Rose
Display phone number on salesforce task record
I would like to be able to see the phone number that an inbound call originated from in salesforce on the task record. Is there an out of...
  • 1 me too
  • 3 replies
  • Problem
Photo of Christian Sanford
Add/Authorize Phone Numbers to Send SMS via the RingCentral API
How can i authorize phone numbers to be able to send SMS via the API.Calling /restapi/v1.0/account/~/extension/~/sms only allows me to se...
  • 1 me too
  • 1 reply
  • Question
Photo of Devanand W
Exception : "Mailbox has no permission to this action"
We are using ringcentral ringout call API for calling. But yesterday we saw this exception gets logged in Gibraltar for one of our user w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kevon Houghton
Problems sending SMS in Sandbox
Using the code below where the login works, when trying to send an SMS, I get the following exception: Parameter [from] value [**********...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Joseph Raja
Not able to authenticate, Password Mismatch Error coming
HiI am developing the Api to integrate ringcentral with my php application. But i am unable to authenticate it. The 2 legged authenticat...
  • 1 me too
  • 5 replies
  • Problem
Photo of Devanand W
Explain Subscription API (Presence API)
I am trying to use Subscription API to get the call duration of the current ongoing call. But I didn't found much about this API in API E...
  • 1 me too
  • 2 replies
  • Question
Photo of Matt Wheeler
Connecting via SIP with a TAPI Bridge
Good Morning all.So, I’ve hit a minor road block and I’m REALLY hoping the community can assist with this. I have a legacy CRM applic...
  • 1 me too
  • 2 replies
  • Question
Photo of Don Klayman
WebRTC demo unresponsive
I'm just starting to get into WebRTC and tried the WebPhone demo.  After entering app key, secret key, loging info.... and try to login I...
  • 1 me too
  • 7 replies
  • Problem
  • Not a Problem
Photo of Jocab
RingCentral soft phone in developer mode
I want to setup RingCentral soft phone in developer mode to test inbound and outbound call applications. Can anyone have some step that I...
  • 1 me too
  • 2 replies
  • Question
Photo of Jocab
Softphone says.. Invalid credentials.
I have downloaded a RingCentral soft phone app for window and installed as per instructions by RingCentral, but now I am trying to login ...
  • 1 me too
  • 1 reply
  • Question
Photo of cris prado
RingCentral Desktop App Integration on SuiteCrm
I have a problem on how to integrate the RingCentral desktop app to my CRM via web click to dial, connect them to easily dial them. I ju...
  • 2 me toos
  • 3 replies
  • Problem
  • Not a Problem
Photo of Chris
Need better reporting for call tracking
Need better reporting for call tracking, I have a request to be able to pull multiple extensions on the Detailed call log. Currently the...
  • 1 me too
  • 1 reply
  • Problem
Photo of Bryan Bojorque
Sandbox vs Production weird behaviors Active Calls not available
So in sandbox when we initiate a call it will appear in the active call response and after we ended the call when we query the active cal...
  • 1 me too
  • 1 reply
  • Problem
Photo of Daniel Ferrara
Access Call Recordings through SalesForce
Dear Developer, Unable to play recording permission error in Salesforce, As a manager they should be able to play the call recording att...
  • 1 me too
  • 1 reply
  • Question
Photo of Erica St. Angel
Block internal calls from being saved in Salesforcee
We just deployed the RingCentral app for Salesforce and I'm concerned over time our internal calls will unnecessarily clog our Call Logs ...
  • 1 me too
  • 0 replies
  • Problem