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Admin & Credentials

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Photo of Nibu Eapen
Retrieving call logs and sms logs
My question is is it possible to retrieving call logs and sms logs deleted by user from ring central dashboard. or can I restrict the use...
  • 1 me too
  • 1 reply
  • Question
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
  • 1 me too
  • 4 replies
  • Problem
Photo of Brandon Hein
Webhook to allow for additional custom headers
I'm currently transitioning some applications to the cloud (starter company everything was being hosted on premise). One of our applicati...
  • 1 me too
  • 3 replies
  • Idea
Photo of Hardik Joshi
How can we set our custom number as a Caller ID in outbound faxes ?
I want to set our office number as Caller ID into Ring Central account so that when we are send fax to someone they can get back us with ...
  • 1 me too
  • 1 reply
  • Question
Photo of Devanand W
Explain Subscription API (Presence API)
I am trying to use Subscription API to get the call duration of the current ongoing call. But I didn't found much about this API in API E...
  • 1 me too
  • 7 replies
  • Question
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
  • 1 me too
  • 2 replies
  • Problem
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 1 reply
  • Problem
Photo of jack smith
In order to call this API endpoint, user needs to have [OutboundFaxes] permission for requested resource.
Hello All,                I am trying to send the FAX. I am using the following API endpoint to send  FAX: https://platform.devtest.rin...
  • 1 me too
  • 2 replies
  • Question
Photo of Mahmoud Mahajna
Glip User credentials
Hi, I'm developing application to listen to Glip's posts events. To use the Glip's API, I need to pass the Authorization of the user as ...
  • 1 me too
  • 6 replies
  • Question
Photo of Hardik Joshi
Facing Issues on Login into RingCentral Developer Portal
Hi, I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below scre...
  • 1 me too
  • 3 replies
  • Problem
Photo of Gerard Beutler
Get Token using oAuth
Use FileMaker Insert URL with the following and continually get "{    "error": "unauthorized_client",     "error_description": "Unauthori...
  • 1 me too
  • 2 replies
  • Question
Photo of Mohamed Tawfiq
How can a client give me access to their developer account?
I am developing a private app for FileMaker->RingCentral integration. We tried the Organization -> Invite New Developer but i did not re...
  • 1 me too
  • 2 replies
  • Question
Photo of Ashok kumar
How to add Permissions of Read Call Log in production if not added during graduation requirement and sandbox testing?
 How to add Permissions of Read Call Log in production if not added during sandbox  testing.would we need to suspend the app? and would w...
  • 1 me too
  • 2 replies
  • Question
Photo of Tim Martin
I want to use the ring-out restful api. I can get a token but get error calling api
I want to use the ring-out restful API. I have written the code to successfully return a access token, but when I take the token and ca...
  • 1 me too
  • 4 replies
  • Question
Photo of Hunter Steele
Randomly getting OAU-142 - "Login to account in current state is not allowed" on token refresh
We have several clients that are utilizing RingCentral integration with our application. We refresh the OAuthTOken using the RefreshToken...
  • 1 me too
  • 3 replies
  • Problem