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Photo of Bala Koppella
How to remove 'RC Logging type' and 'Key' field from the layout of the ring central sofphone app in my salesforce instance?
I was trying to remove the 'RC Logging type' and 'Key' field from the layout of the Ringcentral softphone app on my salesforce instance. ...
  • 1 me too
  • 1 reply
  • Question
Photo of Damian Miller
Three-legged-auth & SSO w/JumpCloud & RC
Hi All,We are about a week off from going into production with RingCentral. Whole company is super excited. There is one snafu that I ran...
  • 1 me too
  • 2 replies
  • Problem
Photo of Tristan Brooks
Redirect URIs do not match - WebRTC JS Demo
I'm a new developer, so please bear with me, but I'm trying to spin up the demo and I get an error response the the Redirect URIs don't m...
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  • 1 reply
  • Question
Photo of Allan Farinas
TokenInvalid: OAU-213 (Token not found)
I have an application that downloads recordings using the ruby sdk. I am unable to download any recordings and get an error: OAU-213 (Tok...
  • 1 me too
  • 2 replies
  • Question
Photo of AK
How can i add new permissions to an app which is already in Production ?
RingCentral does not modify applications which have already been approved for Production access. Please read the directions provided belo...
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  • 3 replies
  • Question
  • Answered
Photo of Arnold Mo
Can I subscript to other extension's SMS event?
I have an urgent question about subscript to SMS message-store event. If I am an administrator, can I subscript to other extension's SMS ...
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  • 2 replies
  • Question
Photo of sharmilan A
Not getting fromNumber for inbound calls with using Developer Account
I am using the embeddable widget to integrate CRM. For InBound calls, We are getting undefined for `fromNumber` and also getting only ext...
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  • 3 replies
  • Question
Photo of suganthavanan t
How to integrate NetSuite to RingCentral?
How to integrate NetSuite to RingCentral? I Need Explanation in detail.
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of sharmilan A
Embeddable widget keep login state not reflect with tabs
Once I logged in RC with the embeddable widget, It keeps the login details in the local storage without considering the Domain. Since tha...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nibu Eapen
Read Webhook response
I have created presence subscription using WebHook . And the WebHook is initiating when the availability is being changed. But I don't kn...
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  • 1 reply
  • Question
Photo of Khuzaima Hussain
Abandon statistic on Dashboard
An important metric monitored by my customers' is the 'number of abandons' per day. Is there a way to view the "total number of abandons"...
  • 1 me too
  • 1 reply
  • Question
Photo of Nibu Eapen
Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission
I'm getting this error while trying to Update Call Recording SettingsException: In order to call this API endpoint, application needs to ...
  • 1 me too
  • 2 replies
  • Question
Photo of Adam Antoszewski
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK?
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK? We have an inhouse application which ...
  • 1 me too
  • 8 replies
  • Question
Photo of Brandon Hein
'Auto answer sip calls' - enhancement idea
I've been messing around with some preferences on the polycom vx410 phone. And discoverred the 'auto answer sip calls' feature. I flipped...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Matt Spinks
Clarification about accounts and extensions
I want to get some clarification on account structure, and how it relates to data we get back from the RingCentral api.  Are there just...
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  • 2 replies
  • Question
  • Answered