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I have a program that I'm trying to build that is intended to send out SMS messages. This program has multiple users, and they need to s...
Getting extension details regarding two developer accounts as users for one app in one api call
I have two developer accounts as user for one app. basically one super admin(developer 1) invited other(developer2). My aim is to recieve...
Developer Account
Hi,I need to create a new developer account with ringcentral,I already have login tohttp://service.devtest.ringcentral.com/login Please ...
Storing Access Token
Does RingCentral recommend anything as far as safely storing your OAuth Access Token? Is it okay to save it in plain text in my database ...
How to enable call recording in Sandbox environment
Hi, I want to retrieve call logs and call records. For that i have given permission to Read Call Logs and Read Call Recordings. But in ...
Account Credentials for production envrionment
I saw that in production environment, API username is main company phone number, and extension is default "101", can I change it to other...
APP - SMS Python - Sending From Different Phone Numbers
Hi,I'm making a script to send SMS using the developper APP api. Currently, im able to send SMS with it and i got it in "Production" and ...
Can RingCentral work with Goldmine CRM?
Hello, We use Goldmine CRM and would like to use RingCentral with it to make calls out of GoldMine, I believe this can be done by setting...
Auth exception: Refresh token has expired
Everything was working fine and It started throwing following error after I made a mistake. I have passed wrong appKey onetime. But not w...
Mapping in call duration from Salesforce report to Lead record in salesforce.
I would like to know how can we pull call duration detail from saleforce report to lead record?
RC Logging Type field in Salesforce - how does this get populated
We recently added the RC app into our Salesforce instance. There is a custom field titled RC Logging Type that was installed and I am tr...
Salesforce- Logs everything as a task! Please help.
Hello. I have properly implemented the Salesforce integration. When I log notes from a call it logs as a task, and this is a problem as ...
How to remove 'RC Logging type' and 'Key' field from the layout of the ring central sofphone app in my salesforce instance?
I was trying to remove the 'RC Logging type' and 'Key' field from the layout of the Ringcentral softphone app on my salesforce instance. ...
Redirect URIs do not match - WebRTC JS Demo
I'm a new developer, so please bear with me, but I'm trying to spin up the demo and I get an error response the the Redirect URIs don't m...
TokenInvalid: OAU-213 (Token not found)
I have an application that downloads recordings using the ruby sdk. I am unable to download any recordings and get an error: OAU-213 (Tok...