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Admin & Credentials

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Photo of Khuzaima Hussain
Abandon statistic on Dashboard
An important metric monitored by my customers' is the 'number of abandons' per day. Is there a way to view the "total number of abandons"...
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  • 1 reply
  • Question
Photo of Nibu Eapen
Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission
I'm getting this error while trying to Update Call Recording SettingsException: In order to call this API endpoint, application needs to ...
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  • 2 replies
  • Question
Photo of Adam Antoszewski
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK?
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK? We have an inhouse application which ...
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  • 8 replies
  • Question
Photo of Brandon Hein
'Auto answer sip calls' - enhancement idea
I've been messing around with some preferences on the polycom vx410 phone. And discoverred the 'auto answer sip calls' feature. I flipped...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Matt Spinks
Clarification about accounts and extensions
I want to get some clarification on account structure, and how it relates to data we get back from the RingCentral api.  Are there just...
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  • 2 replies
  • Question
  • Answered
Photo of Nibu Eapen
Retrieving call logs and sms logs
My question is is it possible to retrieving call logs and sms logs deleted by user from ring central dashboard. or can I restrict the use...
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  • 1 reply
  • Question
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
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  • 4 replies
  • Problem
Photo of Brandon Hein
Webhook to allow for additional custom headers
I'm currently transitioning some applications to the cloud (starter company everything was being hosted on premise). One of our applicati...
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  • 3 replies
  • Idea
Photo of Hardik Joshi
How can we set our custom number as a Caller ID in outbound faxes ?
I want to set our office number as Caller ID into Ring Central account so that when we are send fax to someone they can get back us with ...
  • 1 me too
  • 1 reply
  • Question
Photo of Devanand W
Explain Subscription API (Presence API)
I am trying to use Subscription API to get the call duration of the current ongoing call. But I didn't found much about this API in API E...
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  • 7 replies
  • Question
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
  • 1 me too
  • 2 replies
  • Problem
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 1 reply
  • Problem
Photo of jack smith
In order to call this API endpoint, user needs to have [OutboundFaxes] permission for requested resource.
Hello All,                I am trying to send the FAX. I am using the following API endpoint to send  FAX: https://platform.devtest.rin...
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  • 2 replies
  • Question
Photo of Mahmoud Mahajna
Glip User credentials
Hi, I'm developing application to listen to Glip's posts events. To use the Glip's API, I need to pass the Authorization of the user as ...
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  • 6 replies
  • Question