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Admin & Credentials

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Photo of Paul Trippy
force logout for users
As an admin, and as a power to grant to a manager, I would like to be able to logout persons that have forgotten to, that are clogging up...
  • 1 me too
  • 1 reply
  • Idea
Photo of Alex Desrosiers
APP - SMS Python - Sending From Different Phone Numbers
Hi,I'm making a script to send SMS using the developper APP api. Currently, im able to send SMS with it and i got it in "Production" and ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Rick Smith
Can RingCentral work with Goldmine CRM?
Hello, We use Goldmine CRM and would like to use RingCentral with it to make calls out of GoldMine, I believe this can be done by setting...
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  • 2 replies
  • Question
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
  • 1 me too
  • 3 replies
  • Problem
Photo of Rishwanth Dev
Validation Token is not returned when creating a subscription webhook
$filter = array( '/restapi/v1.0/account/~/extension', ); ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Nibu Eapen
Auth exception: Refresh token has expired
Everything was working fine and It started throwing following error after I made a mistake. I have passed wrong appKey onetime. But not w...
  • 1 me too
  • 1 reply
  • Question
Photo of Admin
Mapping in call duration from Salesforce report to Lead record in salesforce.
I would like to know how can we pull call duration detail from saleforce report to lead record?
  • 1 me too
  • 0 replies
  • Question
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 4 replies
  • Idea
Photo of Gina Marques
RC Logging Type field in Salesforce - how does this get populated
We recently added the RC app into our Salesforce instance.  There is a custom field titled RC Logging Type that was installed and I am tr...
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  • 2 replies
  • Question
Photo of Sidney Sokoloff
Salesforce- Logs everything as a task! Please help.
Hello. I have properly implemented the Salesforce integration. When I log notes from a call it logs as a task, and this is a problem as ...
  • 1 me too
  • 3 replies
  • Question
Photo of Jonathan Garcia
Restricted Number voice message when calling cellphone numbers
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening be...
  • 1 me too
  • 1 reply
  • Problem
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of Jatin Barot
Cannot able to login webphone.
Hello Support,When I use Softphone to login it's working fine but when I use same credentials within wehphone WebRTC it's not allow me to...
  • 1 me too
  • 0 replies
  • Problem
Photo of Gregory Ewing
Encrypting RingCentral SMS messages to external mobile devices
I want to know whether RingCentral has plans or is aware if a way to encrypt messages that travel to/from external mobile devices.  This ...
  • 1 me too
  • 2 replies
  • Idea
Photo of sharmilan A
how to add creational of third party CRM contacts search into embeddable widget
I want to include the contact search and display contact name via a search through the embeddable widget.There is a way like following, b...
  • 1 me too
  • 1 reply
  • Idea