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Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
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  • 0 replies
  • Problem
Photo of Nibu Eapen
Auth exception: Refresh token has expired
Everything was working fine and It started throwing following error after I made a mistake. I have passed wrong appKey onetime. But not w...
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  • 0 replies
  • Question
Photo of Gina Marques
RC Logging Type field in Salesforce - how does this get populated
We recently added the RC app into our Salesforce instance.  There is a custom field titled RC Logging Type that was installed and I am tr...
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  • 2 replies
  • Question
Photo of Sidney Sokoloff
Salesforce- Logs everything as a task! Please help.
Hello. I have properly implemented the Salesforce integration. When I log notes from a call it logs as a task, and this is a problem as ...
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  • 3 replies
  • Question
Photo of Jonathan Garcia
Restricted Number voice message when calling cellphone numbers
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening be...
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  • 1 reply
  • Problem
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
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  • 1 reply
  • Article
Photo of Jatin Barot
Cannot able to login webphone.
Hello Support,When I use Softphone to login it's working fine but when I use same credentials within wehphone WebRTC it's not allow me to...
  • 1 me too
  • 0 replies
  • Problem
Photo of Gregory Ewing
Encrypting RingCentral SMS messages to external mobile devices
I want to know whether RingCentral has plans or is aware if a way to encrypt messages that travel to/from external mobile devices.  This ...
  • 1 me too
  • 2 replies
  • Idea
Photo of sharmilan A
how to add creational of third party CRM contacts search into embeddable widget
I want to include the contact search and display contact name via a search through the embeddable widget.There is a way like following, b...
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  • 1 reply
  • Idea
Photo of Bala Koppella
How to remove 'RC Logging type' and 'Key' field from the layout of the ring central sofphone app in my salesforce instance?
I was trying to remove the 'RC Logging type' and 'Key' field from the layout of the Ringcentral softphone app on my salesforce instance. ...
  • 1 me too
  • 1 reply
  • Question
Photo of Damian Miller
Three-legged-auth & SSO w/JumpCloud & RC
Hi All,We are about a week off from going into production with RingCentral. Whole company is super excited. There is one snafu that I ran...
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  • 2 replies
  • Problem
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 3 replies
  • Idea
Photo of Tristan Brooks
Redirect URIs do not match - WebRTC JS Demo
I'm a new developer, so please bear with me, but I'm trying to spin up the demo and I get an error response the the Redirect URIs don't m...
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  • 1 reply
  • Question
Photo of Allan Farinas
TokenInvalid: OAU-213 (Token not found)
I have an application that downloads recordings using the ruby sdk. I am unable to download any recordings and get an error: OAU-213 (Tok...
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  • 2 replies
  • Question
Photo of AK
How can i add new permissions to an app which is already in Production ?
RingCentral does not modify applications which have already been approved for Production access. Please read the directions provided belo...
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  • 3 replies
  • Question
  • Answered