Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 1037
Photo of Miguel Enriquez
About Ring Central & Zendesk integration
Why is it that no ZD ticket is generated when a call comes in?
  • 1 me too
  • 0 replies
  • Question
Photo of Michael Arndt
Team management of SMS messages?
RC doesn't seem to have a system for assigning and tracking SMS messaging in a team environment. Frontapp.com offers something like this ...
  • 1 me too
  • 0 replies
  • Question
Photo of Nibu Eapen
is it possible to send SMS to sandbox phone number from real mobile?
I want to test SMS both way and trying to reply back to the sandbox number i have received SMS from
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Matt Spinks
Clarification about accounts and extensions
I want to get some clarification on account structure, and how it relates to data we get back from the RingCentral api.  Are there just...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of VanillaSoft .
Authorize URI for Different Users, Same Browser
I have integrated the RingCentral 3-legged OAuth flow in my application, but I am facing a problem. I am using the Official C# SDK. 1. U...
  • 1 me too
  • 6 replies
  • Question
Photo of Adam Antoszewski
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK?
How can I implement SingleSignOn when connecting to RingCenral using ringcentral-csharp-client SDK? We have an inhouse application which ...
  • 1 me too
  • 6 replies
  • Question
Photo of [none]
NetSuite Integration
Anybody know when they will show up with a direct interface to NetSuite or of an alternative method?  We may be foreced to split out phon...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Nibu Eapen
Retrieving call logs and sms logs
My question is is it possible to retrieving call logs and sms logs deleted by user from ring central dashboard. or can I restrict the use...
  • 1 me too
  • 1 reply
  • Question
Photo of Brandon Hein
'Auto answer sip calls' - enhancement idea
I've been messing around with some preferences on the polycom vx410 phone. And discoverred the 'auto answer sip calls' feature. I flipped...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Nibu Eapen
is clientId and clientSecret is same appKey and appSecret
I'm just wondering is clientId and clientSecret is same as appKey and appSecret. if so is any specific reason we have to set both. Thanks...
  • 1 me too
  • 1 reply
  • Question
Photo of Nibu Eapen
can I set localhost url as OAuth Redirect URI?
can i set http://localhost/ringcentral/index.php as OAuth Redirect URI.? My app's "Authorization Flows ...
  • 1 me too
  • 2 replies
  • Question
Photo of Andrew Woolhouse
Warm and cold transfers between mobile app users
We use only use mobile devices and the auto-receptionist to advise all callers that we record all calls. The problem we have is when we ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Jason
Voicemail Message Retrieval
I have a Production API successfully retrieving message (sms, voicemails, faxes) data and we are storing that information in our database...
  • 1 me too
  • 4 replies
  • Problem
Photo of Thujeevan T
embeddable voice with multi tenant crm
Trying to integrate embeddable voice with a multi tenant CRM application. Since wildcard URLs aren't permitted as redirect URIs, I'm not ...
  • 1 me too
  • 6 replies
  • Question
Photo of Steve Brady
SMS log for RingCentral Desktop Application for PC
This question is specifically about the RingCentral Desktop (Softphone) Application for PC. Hello, Is there any way to view or export...
  • 1 me too
  • 0 replies
  • Question
Photo of Felipe
Problem integrating RingCentral Embeddable Voice
I am trying to integrate RingCentral Embeddable Voice in my application and I am receiving this message in my console. Mixed Content: Th...
  • 2 me toos
  • 10 replies
  • Problem
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
  • 1 me too
  • 4 replies
  • Problem
Photo of Anjana Rao
How to provision polycom phone using API
How to register a polycom device, using sandbox account. How to do sip provisioning for Polycom phone post /restapi/v1.0/client-info/sip...
  • 1 me too
  • 1 reply
  • Question
Photo of Casey thomas
Integration with Hubspot anytime soon?
Would love to see an integration similar to Zendesk and Ringcentral for Hubspot and Ringcentral.  Make life so much easier for me.
  • 6 me toos
  • 7 replies
  • Idea
Photo of Adam Antoszewski
How do I create a Direct Ring Out using RingCentral Phone API?
How do I create a Direct Ring Out using RingCentral Phone API?We have a .Net application that interacts with RC Phone via API. I am able ...
  • 1 me too
  • 4 replies
  • Question